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Discussion Starter · #1 ·
My 04 6.0 is currently at the ford dealership undergoing head gasket replacement under the extended warranty that I purchased when I bought the truck with 108,000 miles. It now has 118,000 miles. I discovered the head gasket problem out of curiosity. I hooked up a pressure gauge to the return line and saw 16 psi pretty quick. The truck was running perfect with no smoke at startup or any time. It was even difficult to convince the dealership that I had a head gasket problem. It wasnt until one of the techs rode with me and saw the pressure building that he agreed that I had a problem. Here is where it gets weird....they tore the truck down and, when I asked them if they found out the reason for the head gasket failure, they told me that someone had been into the engine before and had left a screw under one of the heads. My question is this....is it even possible that someone could be so s*#t all stupid as to leave a screw under the head upon reassembly??? And if they did, why didn't I have SEVERE head gasket symptoms? So far the guys at the dealership have treated me very well and I really have no reason to doubt what they are saying other than the fact that it sounds so absurd. What are the chances that the head is still good....heck, what are the chances that the block is still good??? Any comments??? BTW, they are going to let me precision machine the heads and also I am providing APR studs.
 

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I guess anything is possible, but it is also easy to blame somebody else. Did they document that with pics ? That would be a rare find. Any history of who performed the last job,? Dont really matter since you have warranty.
 

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Discussion Starter · #3 ·
The warranty may be a problem. I am scared to death that they are going to say that it is not covered under warranty because it was someone elses mistake or shoddy maintenance. I did purchase the truck from the same dealership that is doing the repares and purchased said warranty from them as well. I don't think they will try to say I had the shoddy work done. I mean, I have only had the truck for 10,000 miles and I certainly wouldnt have torn into the truck while it was still under warranty. In other words the shoddy work was done before I bought the truck. This reeks of a sticky legal issue....we'll see what they say.
 

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Discussion Starter · #4 ·
I guess the main question is this. Whose problem is it? Is it mine for being the unlucky one who got hold of a screwed up truck, or is it the dealerships problem who missed the bad head gasket when they did their multiple point inspection that they say they do on all used vehicles that they sell? I fear this is gonna get complicated? Any thoughts???
 

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It would need to be a very small screw, would be flattened when heads were torqued down or pushed into head gasket.
Seems unlikly would want to see pictures & screw, if that was done at a dealership would hope they would go back to other dealership & say wtf.
 

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Discussion Starter · #6 ·
Boy, you said it....WTF!!! The service writer actually told me it was a bolt, not a screw.....I am going in the morning to ask if I can take pics.
 

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Discussion Starter · #7 ·
How do I get records of all work done on my truck by a ford dealership, without having to go through the dealership?
 

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Not buying what he's selling, no way it would seal you would have oil & coolant leaking, compression nioses. Wouldn't start either.
 

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Discussion Starter · #9 ·
I agree! It sounds too absurd to be true. The truck was running like a top. I only discovered the problem out of curiosity after having read all the stuff on this site about the problems. I will kniw more tomorrow morning when I talk to them. I plan on asking them if I can take pictures...if they get nervous...then I will know something strange is going on....this is way to weird....
 

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It would need to be a very small screw, would be flattened when heads were torqued down or pushed into head gasket.
Seems unlikly would want to see pictures & screw, if that was done at a dealership would hope they would go back to other dealership & say wtf.
Exactly what he said. I find it very doubtful. You should have had some major sealing issues going on. I'd find out who supposedly did the head gaskets before, and how they know they were done. I'd also want pictures of everything or see it in person.

There are no small screws or bolts removed when doing the heads that could be in there, unless it was from something else. All the bolts/nuts removed when doing the heads would have been way to big to crush down and not cause an issue. I've done alot of head gaskets and I can't think of one screw/bolt in there that wouldn't cause a major issue if it got lodged in the head gasket.

I call BS.
 

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I want to watch this show. Hope you have good luck with them, can't see
where you did anything wrong. Take your vin number to another dealer and
ask him to run a Oasis Report for you. That will tell you everything that's ever
been done to this truck at any Ford dealer.
Doug
 

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1.)I'd say you are fine for warranty as long as it covers hg failure. That's their prob that they didn't catch it before they sold it to you.

2.) make sure they use arps this time, and stock oem gasket.

3.) if they deny claim because of shoddy work, how would they prove that? It's not like they have a receipt showing you paid someone to do the heads after you bought it. Otherwise, wouldn't all warranties be pointless- they could just claim you caused anything to fail: "you must have put some beach sand into your ford gold coolant and that's why your oil oil cooler clogged..."

See what I'm saying?
 

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Discussion Starter · #13 ·
California...good points....they are letting me supply the arp studs...
 

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California...good points....they are letting me supply the arp studs...
That's a good deal for you, what state do you live it?
Doug
 

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Discussion Starter · #15 ·
Texas. I will post pics later today.
 

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Discussion Starter · #16 ·
here are some pics. The mechanic said the bolt was found sandwiched between the headgaskets in the area shown in the pic. it was under the head at the rear of the engine.
 

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And it was supposedly a bolt the size of the one in the picture?!? BS. There is no freaking way it would have ever sealed up. It should have scarred up the block and head. Did you look at the old head gasket? It should have had indentations in it as well.

Are they going to cover it under warranty?
 

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Discussion Starter · #18 ·
Yes. that is the bolt. They are covering the labor and head gaskets under warranty. I am having the heads machined so I have to buy exhaust gaskets because the "ford" procedure for headgasket replacement does not call for removal of the exhaust manifold...because I think their procedure is just to clean up the heads and slap the gaskets on. They are also letting me provide APR studs at my expense. They say the oil cooler is good, but I am having them replace it anyway. They are also going to do an EGR delete when they go back together with it(don't know yet what they are going to charge me for that). So, in the end I will end up with a dependable engine for the cost of the studs, an oil cooler, and gaskets, and rental vehicle, and the delete kit(oh yeah...and the 2500.00 I spent for the warranty). I have been thinking of all the reasons they may have come up with this story...First off, the truck has been there for three weeks. The service writer says he doesn't want to ask the Ford ESP warranty folks for approval for more parts and or rental car for fear of throwing up a "red flag". He has put fears in my head that if they start to question why the job has taken so long, that they will send a representative down here and will disapprove the warranty because, as he says, somebody else has been in the engine..albeit prior to my ownership (I bought the truck with 108K and it now has 118K). I ran the OASIS on the truck and there is no record of FORD ever being in the engine. It is all BS but as long as I am going to end up with a good engine for the cost of parts and a rental vehicle I will say I am satisfied....I was going to take the truck directly to another shop after the head gasket job to get the delete and oil cooler done anyway.... Long story short....(too late!)....I don't think they are trying to directly screw me. I think they are just trying to keep themselves out of trouble for the job taking so long..I mean, the mechanic wasted who knows how long trying to get the heads out without lifting the cab...which he ended up doing eventually. I don't like being lied to, but, in the end I hope it will work out.
 

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Hmm, it all sounds fishy, but hope it works out. If you can get the engine studded, new oil cooler and EGR delete out of the deal then it might be worth it.

I can normally always tell if someone has already done head gaskets because the head bolts will have a paint marker mark on them. This is required when doing the torque turn procedure.

It's totally possible to do the head gaskets without lifting the cab as well. I do it both ways depending on the truck and how full the shop is. Hope he knows what he's doing.....

If that's the bolt it doesn't even look crushed....

I get so annoyed hearing some of the BS that comes out of some shops. I've worked at dealerships and there usually the ones with the best BS. I just had a customer who has a 6.4 and it's getting a short block put in under warranty. He took the dealer studs to install and they tried to charge him an extra $150 because they said it was more work to do the studs. I told him to tell them no, it's actually easier because you don't have to do all the torque turn crap. When he told them this they were like, "oh yeah, we were thinking it's more work on the 6.0 so we'll go ahead and do them for free".
 

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I call BS also but what I am really curious about is why even make up a story like that? What happened, or what did they break and are not wanting to tell you? All motors are measured in thousands when putting head gaskets back on or shaving heads etc... for proper seal when re-assembling. So how in the world would a 1/4 inch bolt let those heads seal?? But like it has been said, at least they are fixing it for you.
 
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