Had similar issues on my 2011 Lincoln MKS. Disconnected the battery. Left it sit for a hour or so. Reconnected the battery and all was well.
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Sent from my SM-N960U using Tapatalk
Phone and SYNC buttons not working on steering wheel (2012 F250 6.7)
1 - 13 of 13 Posts
I've had my 2012 F250 Lariat for 3 years. It's an import into Australia, converted to RHD by Harrison F Trucks.
Recently the control for the telephone on the CD stacker/radio stopped working. At the same time the 3 steering wheel controls "Voice"; telephone & "OK" all stopped working. (Note the other steering wheel controls Seek; Volume and Media are all still working fine.)
Of course this means i can't even open the menu for Bluetooth. It's like SYNC and its associated functions have just disappeared from the menu.
After reading as many Forums & watching Youtube clips as i could I have been unable to diagnose the issue or hear about another example like mine.
So i tried:
(1) Pull out the SYNC fuse & replace - NO IMPACT
(2) Disconnect both batteries, drain any residual power by turning headlights on, reconnect batteries - NO IMPACT
(3) Remove the steering wheel control and check connection / wires - ALL LOOKS OK AND I ASSUME IT'S NOT THE CONTROL PACK AS THE OTHER BUTTONS FOR SEEK, VOLUME AND MEDIA CONTINUE TO WORK FINE
(4) Assume (without having removed the steering wheel) that the clockspring is ok? - ASSUMPTIONS BASED ON FACT SEEK, VOLUME, MEDIA, CRUISE CONTROL AND 'ARROWS' ALL WORK FINE.
What else can be checked by a novice (me) ?
Can SYNC just die and if it does, whats the part that needs to be replaced?
Appreciate any advice as we are very short of knowledgeable people to work on our F Trucks here in Aussie.
Many thanks.
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Recently the control for the telephone on the CD stacker/radio stopped working. At the same time the 3 steering wheel controls "Voice"; telephone & "OK" all stopped working. (Note the other steering wheel controls Seek; Volume and Media are all still working fine.)
Of course this means i can't even open the menu for Bluetooth. It's like SYNC and its associated functions have just disappeared from the menu.
After reading as many Forums & watching Youtube clips as i could I have been unable to diagnose the issue or hear about another example like mine.
So i tried:
(1) Pull out the SYNC fuse & replace - NO IMPACT
(2) Disconnect both batteries, drain any residual power by turning headlights on, reconnect batteries - NO IMPACT
(3) Remove the steering wheel control and check connection / wires - ALL LOOKS OK AND I ASSUME IT'S NOT THE CONTROL PACK AS THE OTHER BUTTONS FOR SEEK, VOLUME AND MEDIA CONTINUE TO WORK FINE
(4) Assume (without having removed the steering wheel) that the clockspring is ok? - ASSUMPTIONS BASED ON FACT SEEK, VOLUME, MEDIA, CRUISE CONTROL AND 'ARROWS' ALL WORK FINE.
What else can be checked by a novice (me) ?
Can SYNC just die and if it does, whats the part that needs to be replaced?
Appreciate any advice as we are very short of knowledgeable people to work on our F Trucks here in Aussie.
Many thanks.
1 - 13 of 13 Posts
