ok heres what happened, in late fall i went to Freedom ford in Edmonton because i was at 58000 kms and basic warranty ran out at 60000kms . I had a few small issues , paint coming off emblems , powerstroke emblem peeling on rad shroud , and passenger window wrecked by deformed weatherstripping ( collecting sand at transition in front window) so i get it all approved but get called out to work . My service writer calls me and i explain to her that me and truck ( welding rig ) are going up north and probably wont be back till spring . She assures me that it is no prob. and my parts will be waiting when i get back . I go in mid Apr. and tell her i want to have my parts installed and she asks me if im over 60000kms? Yes , im at 80000 now , she replies "oh thats gonna be a problem because your claim expired and now your over your warranty. "YOU IDIOT WHY DID I COME IN THE FALL TO DO ALL OF THIS!" all the while assured by her that my parts would be there in the spring. I ask her about this and she denies saying that to me ( I HAVE NO REASON TO LIE , I WOULD HAVE GOT MY GF TO TAKE MY PARTS IN THE FALL IF THAT WAS A PROBLEM!) I try talking to the service manager but he doesnt return my messages ( i didnt yell or swear in my messages). What do you guys think? When that claim was approved i believe those parts became my property and they have no right to send them back , espeaccially without atleast calling me. I know she is a liar but do i have any grounds to fight this?