I have several of thier HID kits in all of my previous and current vehicles but have never had to use their warranty till now. My 08 has had thier 55w hi/lo's in it for about a year and one of my ballast have quit working. I have sent 3 warranty tickets, called numerous times, and sent their general email a couple of emails about my issue. This has been 2 weeks now and still no response. Are they even in business anymore??? Does anyone know a better way to contact someone their?