I had a similar situation with Texas Auto Liquidators. Was lookinga at a G35 for my fiance, put a $500 deposit down on the car to hold it until I came out to look at it. I told them, and they agreed that it was acceptable, that if I found anything wrong with the car I would expect my deposit back. Year of the car and miles would put it inside factory warranty limits so I called a local dealership and asked about the car, at first they said it was still under warranty.....awesome!!! Then the tech says, "wait a minute........alright I am not suppose to tell you all of this but I am going to...." Turns out previous owner jacked up the multiple seals, gaskets and other componets putting an aftermarket super charger on it, tried to get it fixed under warranty, which was denied due to the after market charger, tech also said it was reccomended that the engine was replaced.
He gave me the dates and I looked at the carfax and the guy traded it in at a Mercedes or Audi dealership a week later. I called them (Texas Auto Liquidators) and told them thanks but unless they had proof issues were repaired then I wanted my money back. He (Scott or Brian) said nope, non-refundable deposit. I told him what we had agreed to and he got mad and confrontational with me. I asked to speak to a manager and he stated that one was not there so I asked him to have the manager call me back. Manager called me back the next day and said sorry but it was non-refundable.....I stated a verbal agreement is a binding contract and he told me I had no proof. I simply hung up then, no point in dealing with the jerk....I knew I wouldn't get anywhere.
I immediatly called my credit card and disputed the charge, got the $500 back a week later.
Thanks for the write up though, I almost bought a truck from them a couple months ago but decided not too and it was because of a write up I found on this forum. North texas truck stop has a great rating on ebay but if you really dig for ratings, (google/yahoo) they have some bad ones and one of the most common is that the pictures look great online but once seeing the truck in person the photos don't show any of the cosmetic issues. I guess the morale is don't buy a vehicle unless you or someone you trust has the chance to actually look at it/drive it.
He gave me the dates and I looked at the carfax and the guy traded it in at a Mercedes or Audi dealership a week later. I called them (Texas Auto Liquidators) and told them thanks but unless they had proof issues were repaired then I wanted my money back. He (Scott or Brian) said nope, non-refundable deposit. I told him what we had agreed to and he got mad and confrontational with me. I asked to speak to a manager and he stated that one was not there so I asked him to have the manager call me back. Manager called me back the next day and said sorry but it was non-refundable.....I stated a verbal agreement is a binding contract and he told me I had no proof. I simply hung up then, no point in dealing with the jerk....I knew I wouldn't get anywhere.
I immediatly called my credit card and disputed the charge, got the $500 back a week later.
Thanks for the write up though, I almost bought a truck from them a couple months ago but decided not too and it was because of a write up I found on this forum. North texas truck stop has a great rating on ebay but if you really dig for ratings, (google/yahoo) they have some bad ones and one of the most common is that the pictures look great online but once seeing the truck in person the photos don't show any of the cosmetic issues. I guess the morale is don't buy a vehicle unless you or someone you trust has the chance to actually look at it/drive it.
