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Thread: 2019 F 250 Dealer lifted, voided warranty Reply to Thread
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  Topic Review (Newest First)
06-10-2019 08:02 PM
ZMANN
Quote:
They said the parts were all parts approved by Ford
I am curious to see an actual aftermarket 6" lift and tire / wheel combo that Ford has released n approval statement on ?

i know dealers will install lifts and they will carry a warranty but Ford is not blessing anything

for instance

Quote:
Gresham Ford exclusively installs lifts that include either a limited 5 year/60,000 mile powertrain warranty or a lifetime warranty for lifts kits under 6". These warranties are intended to match the manufacturers factory powertrain warranty but vary depending on vehicle make and model as well as which brand lift kit is installed.

Getting a quality lift from a professionally trained and certified Service Center is very important, especially when your truck is under warranty.
06-10-2019 09:37 AM
Wood's Powerstroke
Quote:
Originally Posted by Thomasjsangster View Post
Hi, I am about to purchase a 2019 F250 6.7L new. The dealership has added a 6 lift and after market tires and rims. I am purchasing the extended warranty. I was all ready to go then the dealership wanted me to sign a paper that said the truck had been modified and the modifications may void my warranty. They said the parts were all parts approved by Ford. Will this modification done at a dealership really affect my warranty? And if so how could they think I would by and extended one. Thanks for anyone thoughts or advice on this.
If the parts were approved by Ford then how could they "may void" the warranty? Dude, I worked at a dealership for several years in sales, service, fleet, ordering, etc. The one and only thing they care about is selling you that truck. Especially since you live so far away, the selling dealer could care less about what warranty you may or may not have. It's not like you are going to travel the 8 hours back to the selling dealership if a problem with your local servicing dealership honoring the warranty arises. The lift and tires won't "void" the entire warranty but a dealer can buck the claim if they have "reasonable" evidence that a particular modification contributed to or caused the particular failure. Also, any Ford dealer is required to honor the factory warranty on factory parts that are covered. HOWEVER, nothing that I remember reads how FAST they have to honor it. I can promise you that customers who bought their vehicle from your servicing dealer WILL be taken care of first. Also, if pushed, the dealership can request an engineer from Ford inspect the vehicle to determine if the failure is covered by the factory warranty. This will delay your repairs for no telling how long until the engineer can make it out to inspect your truck. See, warranty claims are audited by Ford. Not every one but there are items that will red flag the claim. No dealer wants Ford to come in and audit their service department. If a paid warranty claim is found to have been approved in error, then the dealership is back-charged for the repair at full price. And for the love of God, NEVER buy an aftermarket extended warranty. If you are willing to bet the price of the extended warranty that your truck is going to break during the warranty period and you feel like you just have to have one, then ONLY buy the Ford ESP or whatever it's called now. A dealership does not have to accept an aftermarket warranty but does have to accept the Ford ESP. We didn't honor aftermarket warranties and people left there p!$$ed because their selling dealer told them it was good anywhere. IMHO, you really need to buy local. I mean you're talking about a $70,000+ expenditure here. Maybe that's chump-change to you and, if so, carry on but just know what you are potentially getting in to. Shoot, even your local dealer said they (to paraphrase) "didn't want any part of it" or wouldn't DT (dealer trade) it because they didn't modify it in house. My local dealer modifies Mustangs all the time with tunes, exhaust, superchargers, suspension upgrades, etc. from Ford Racing or Roush and, unless the mods are extreme for race-only, remain covered under the Ford factory warranty. IMO, something is not right with the deal you're getting into. Not trying to dissuade you from the purchase of a great truck just hate to see someone get uuuhhh... what's the word I'm looking for? Well, you know. Good luck. Like the man said; "Choose, but choose wisely."
06-09-2019 11:21 AM
ZMANN in some cases the aftermarket will help with the Denial defense

but lets face it

bigger tires and a lift make almost the whole truck work harder and change load vs rpm /speed

I have seen ford void warranty on a problematic rear end because the owner had 35's on a dually denial claim was not because they were larger but because they were more aggressive
06-07-2019 08:37 PM
tomshep
Quote:
Originally Posted by Larry Grogan View Post
No way to say this without sounding dickish (not my intent); but who has deeper pockets to litigate this issue ? Ford or the vehicle purchaser?
100% correct and that is the problem to us the consumer. It isn't worth the headache when cancelled.

Tom
06-06-2019 10:17 PM
iHenry
Magnuson-Moss Warranty Act

Quote:
Originally Posted by Thomasjsangster View Post
Hi, I am about to purchase a 2019 F250 6.7L new. The dealership has added a 6 lift and after market tires and rims. I am purchasing the extended warranty. I was all ready to go then the dealership wanted me to sign a paper that said the truck had been modified and the modifications may void my warranty. They said the parts were all parts approved by Ford. Will this modification done at a dealership really affect my warranty? And if so how could they think I would by and extended one. Thanks for anyone thoughts or advice on this.
I suggest you read up on the "Magnuson-Moss Warranty Act". In a nutshell, it says that in order to void your warranty, the warranty provider would have to prove the aftermarket part cause the failure.
I have seen power steering & suspensions claims refused successfully when oversized tires and lift kits were present.
06-05-2019 04:38 PM
thekroog A manufacturer cannot VOID a warranty, BUT CAN elect to not participate in a non-warrantable failure.
06-05-2019 04:11 PM
Teazr
Quote:
Originally Posted by Lightning546 View Post
Under the MM Act a vehicle manufacturer cannot void the warranty because you used a brand of oil, filters, additives (oil or fuel) that is not the manufacturers product brand, "unless they provide those items to you free of charge".

The bigger problem with lifting a vehicle is that unless the drive train (drive shafts: engine into the transfer case and out to the front and rear differentials), steering components and tire alignment components are properly adjusted to account for the new angles of those components. Failure to realign those things cause premature wear and failures of drive shafts, transfer cases, differentials, U-joints, tie rods, A-arms, caster camber components, steering box, the Pittman arm and anti-sway bars (front & rear). Transmissions can also be affected if the PCM is not reprogrammed with the corrected gear ratios for the differentials and the transmission speedometer output, bigger or smaller tires change the differential gear ratios.

What I would suggest is that you contact Ford directly and tell them the situation and ask them about the warranty questions you may have. It's better to get the information from the horses mouth as they are the ones that are going to approve or deny repairs under the bumper to bumper and drive train warranties and under the Ford extended warranty program.

For example: My 1984 Bronco (full size) was lifted with a 3 inch body lift and a 4 inch suspension lift, I was originally running 33" x 12.50" x 15" tires, the differentials had 3.55:1 gears, after the lift and tire size changes the adjusted gear ratio was really 3.08:1. That bronco was the first and last lifted 4x4 I have ever owned, it was just too expensive to keep up with maintenance and fuel wise, 10 mpg no matter how fast or slow I was driving it.
LOL My 1979 Bronco got about 6/7 with the factory 351m, my brother in*laws was about the same with a 400, I put a mildy built 460 in in mine and got to 10mpg running on 33/12/50.15, was so much more fun to drive, Full size broncos never got any good mileage no mater what you did to them. they were fun vehicles but expensive to drive and the 1980s fuel injection on fords EECIII and EECIV wasnt that great, they always seemed to run a bit rich anyways. So glad we are past those systems.
06-05-2019 03:42 PM
Lightning546
Quote:
Originally Posted by tomshep View Post
The MM Act is to prevent the manufacturer from wrongfully voiding your warranty. You put Pennzoil in your motor instead of Motorcraft and they void you because you didn't use the manufacturer's oil. Your problem is you have a lift and larger tires. Potentially, Ford could void your suspension due to extra stress due to larger and heavier tires than OEM. They may also void your drivetrain since you have changed the gear ratio if the tires are a non-OEM diameter. That would be transmission and rear axle. Steering also since you are turning heavier tires that may also have non-OEM steering and suspension angles. I'm not saying this will happen, but Ford could attempt it.

Personally, I wouldn't do it.

Tom
Under the MM Act a vehicle manufacturer cannot void the warranty because you used a brand of oil, filters, additives (oil or fuel) that is not the manufacturers product brand, "unless they provide those items to you free of charge".

The bigger problem with lifting a vehicle is that unless the drive train (drive shafts: engine into the transfer case and out to the front and rear differentials), steering components and tire alignment components are properly adjusted to account for the new angles of those components. Failure to realign those things cause premature wear and failures of drive shafts, transfer cases, differentials, U-joints, tie rods, A-arms, caster camber components, steering box, the Pittman arm and anti-sway bars (front & rear). Transmissions can also be affected if the PCM is not reprogrammed with the corrected gear ratios for the differentials and the transmission speedometer output, bigger or smaller tires change the differential gear ratios.

What I would suggest is that you contact Ford directly and tell them the situation and ask them about the warranty questions you may have. It's better to get the information from the horses mouth as they are the ones that are going to approve or deny repairs under the bumper to bumper and drive train warranties and under the Ford extended warranty program.

For example: My 1984 Bronco (full size) was lifted with a 3 inch body lift and a 4 inch suspension lift, I was originally running 33" x 12.50" x 15" tires, the differentials had 3.55:1 gears, after the lift and tire size changes the adjusted gear ratio was really 3.08:1. That bronco was the first and last lifted 4x4 I have ever owned, it was just too expensive to keep up with maintenance and fuel wise, 10 mpg no matter how fast or slow I was driving it.
06-03-2019 04:29 PM
Larry Grogan
Quote:
Originally Posted by Thomasjsangster View Post
The burden off proof though would be on Ford motor to prove that the the modifications are the direct and sole cause of the failure.
No way to say this without sounding dickish (not my intent); but who has deeper pockets to litigate this issue ? Ford or the vehicle purchaser?
06-03-2019 10:59 AM
ZMANN burden of proof that larger tires are more stress ?

not really a stretch i wouldn't anticipate them covering a transmission/wheel bearing and other front end parts

i had a truck that was a similar deal and i had an aftermarket warranty along with the OEM the AM covered the typical items and had it in writing the lift included


the thing about denial of coverage is you never know and not knowing is a puker factor
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