Great prices if you can afford the wait. - Ford Powerstroke Diesel Forum
Xtreme Diesel Performance Xtreme Diesel Performance

Powerstroke.org is the premier Diesel Truck Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 12-10-2010, 10:11 AM
VFW MEMBER.
 

Join Date: Jul 2010
Location: Houston Texas
Posts: 80
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 0 reviews
Great prices if you can afford the wait.

Ordered an exhaust and two days after I paid I got a email stating the product is on backorder. It's still on backorder after 3 weeks. Also it's still being sold on the web site. By the time I get my exhaust I could have saved the difference and bought from another dealer that tells you on their web site if they have the Product in stock.
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
  #2  
Old 12-10-2010, 02:18 PM
Powerstroke.org Sponsor
 

Join Date: Feb 2008
Posts: 208
Thanks: 13
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
I’m going to say this is an MBRP exhaust? I do apologize for they delay. Lately, a lot of manufacturers have been dropping the ball when it comes to getting us our orders in a timely manner. With the rush of the Holiday Season they haven’t been able to catch up. The eta that customer service gives is the most accurate info we get from the MFG.

We ship so many packages and receive so many orders in a day it would be near impossible to take things on and off the site. In a perfect world as the last part is sold its replacement is coming in. Unfortunately this hasn’t been the case as of lately.

Unless the order was done with paypal through the Internet you were not charged. We do not charge credit cards until the product has shipped. Please send me a PM with your first, last name and your order info so I can look into this issue and get you some answers. I appreciate your patience. –Jeff
Reply With Quote Quick reply to this message
  #3  
Old 12-10-2010, 04:55 PM
VFW MEMBER.
 

Join Date: Jul 2010
Location: Houston Texas
Posts: 80
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 0 reviews
Yes it was a mbrp exhaust, but the point is that you advertise the product as in stock and after the money has changed hands you tell me it is on backorder. And you still advertise the same part as instock even though you know it is out of stock so you know it will happen again. Other site have found a way to rectify this problem and I think y'all are droping the ball. Pm sent
Reply With Quote Quick reply to this message
  #4  
Old 12-11-2010, 06:05 AM
Powerstroke.org Sponsor
 

Join Date: Feb 2008
Posts: 208
Thanks: 13
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
I also responded to you in your second thread. I will get you answers on this situation! Please just shoot me an PM with your order info, and once I get into the office on Monday I will let you know exactly what is going on.
Reply With Quote Quick reply to this message
  #5  
Old 12-13-2010, 11:07 PM
Member
 

Join Date: Sep 2010
Location: Chico
Posts: 46
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
paranoid1123 PM sent
Reply With Quote Quick reply to this message
  #6  
Old 12-14-2010, 02:42 PM
Powerstroke.org Sponsor
 

Join Date: Feb 2008
Posts: 208
Thanks: 13
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
The OP has been taken care of. Remember guys, don't hesitate to give us a call if you have any questions or need anything we are always here to help!
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Powerstroke Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
If you do not want to register, fill this field only and the name will be used as user name for your post.
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -8. The time now is 05:27 AM.


Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.1
Garage Plus, Vendor Tools vBulletin Plugins by Drive Thru Online, Inc.

vB.Sponsors