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I have a Kodak DX7590, I just plug both cables in and XP prompts me what to do with the new found hardware or whatever, I just click the generic XP camera downloader or whatever and then it saves everything from the camera to a certain folder I have for downloading pics/movies. I never installed any of the software from my camera, don't even remember if it came with any?
Then just go to photobucket or something like that an upload it.
Sounds like you need to make sure you have software or updated software to view the movies?
Edit: Just thinking about it, my Kodak camera records videos in quicktime format, you might want to make sure you have that or something that will play quicktime movies.