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  #1  
Old 03-28-2013, 02:03 PM
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Under New Ownership

You may have noticed our logo change, and/or our new presence on the forums. I am here to let you know we are proudly under new ownership and as such have completed a MAJOR revamp of our product line, order processing software, inventory management software, and have implemented a number of policies and procedures to ensure you the customer get the service you expect and the attention you deserve. Service before, during, and after the sale is our number one goal.

If you are a return customer I want to say thank you for your business, if you are a new customer then we welcome you. Whatever it is you may be looking for in a lift kit or accessory our knowledgeable staff can make your dream a reality.

Derek
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  #2  
Old 03-28-2013, 03:42 PM
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Thanks for being here and continuing to support the site, Derek. I have never purchased from you guys, but I am thinking that may have to change.
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Old 03-29-2013, 06:29 AM
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Originally Posted by Evil Eye View Post
Thanks for being here and continuing to support the site, Derek. I have never purchased from you guys, but I am thinking that may have to change.
Good deal, remember to mention you are a forum member and you are entitled to a 5% discount on most products. Thank you for your interest.

Derek
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  #4  
Old 03-29-2013, 11:05 AM
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Did some other company buy you guys or just a private deal?
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Old 03-29-2013, 11:57 AM
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Originally Posted by layson View Post
Did some other company buy you guys or just a private deal?
Private.

We are still locally owned and operated, we just have a different business plan and are more focused on the customer. After all, without our customers we wouldn't exist in the first place

Derek
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Old 04-05-2013, 08:54 PM
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I'm glad to see the re-dedication to service. My last purchase was not a very smooth process and I was recently checking your site for some new items. Hearing this, I will give you guys another shot!
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Old 04-05-2013, 08:58 PM
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i emailed yall through top guns website and never got a reply back a week or so ago about shocks duel steering stabilizers and possibly a small lift or leveling kit .
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Old 04-08-2013, 12:43 PM
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Originally Posted by lhood6.7 View Post
i emailed yall through top guns website and never got a reply back a week or so ago about shocks duel steering stabilizers and possibly a small lift or leveling kit .
What email address did you use?

I apologize for the lack of response, if you would like email me directly and I will get you squared away.

Derek@topguncustomz.com


Derek
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Old 04-08-2013, 12:43 PM
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Originally Posted by FordOD View Post
I'm glad to see the re-dedication to service. My last purchase was not a very smooth process and I was recently checking your site for some new items. Hearing this, I will give you guys another shot!
We will do our best to make it right! After all, if it weren't for our customers we wouldn't be here

Derek
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  #10  
Old 04-11-2013, 05:27 PM
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As a business owner myself I can tell you that customer service has to be #1 priority, so your on the right track. Your product can be better than sliced bread but without customer service that **** will sit on the shelf.

You have always had a great selection, so I will probably be a customer in the future.
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