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  #1  
Old 12-31-2008, 07:08 AM
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Angry Dealership Warning

Do not use Planet Ford in Humble Texas for any service work. I dropped the truck off the other morning at 7:00AM for them to look at my passenger seat as the stitching is coming undone in the seat and for them to do two recalls on the venturi, and the tank bracket. I called them around 3:00PM and the service writer said they have the truck in the shop and were working on it and said it would be ready shortly. I show up at 4:30PM and walk into the service department and low and behold there is my truck being pulled into the shop. The best part is while the peace of **** tech was waiting to pull my truck in he is sitting there holding the brake and boosting the truck making it blow black smoke then a couple of his *** tard buddies come over and he puts the truck in park and started reving it up. I came unglued and told the service writer to get the service manager pronto. After tearing him a new *** hole i told him to take my truck out of the shop and i would never be back for service again. The techs explination for this was he was trying to keep the truck running After all this they told me the seat was normal wear and tear
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  #2  
Old 12-31-2008, 07:09 AM
PMR = JUNK

 

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What a bunch of pricks.
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Old 12-31-2008, 07:09 AM
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WOW...I would be pissed also...
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Old 12-31-2008, 07:14 AM
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I agree with you 100%. I think that I would have gone over and knocked on the window and had the @ss get out of the truck. For some reason people don't understand that if we want to stress our trucks and use the tranny as a brake to generate smoke then that is for us to do not any tech who feels like they have a clue.
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  #5  
Old 12-31-2008, 07:22 AM
Serving Our Country!

 

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Wow...how dumb to people get...Kinda makes you wonder how many other ones do this to our trucks...
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  #6  
Old 01-01-2009, 04:32 AM
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Used to work at a little diesel shop down south and was out on a test drive and happened upon 2 of our techs racing customer trucks ........... It happens, people are brainless .
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  #7  
Old 01-02-2009, 04:55 AM
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Damn that sucks.. Sorry to hear that..
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  #8  
Old 01-02-2009, 05:05 PM
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thats why i like to stay and watch, i usually try and get out on the floor and watch them do the work if i can, but thats why i try and do everything on my own.

when i worked at discount tire we NEVER did anything like that, and always treated the vehicles with care!

damned idiots
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  #9  
Old 01-02-2009, 05:34 PM
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thats not very nice!! what did the manager say about it?
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  #10  
Old 01-05-2009, 09:39 AM
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The srvice manager acted like he could care less i am going over there heads on this one.
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