4 WHEEL PARTS= SCAMMERS

[lrazer]

i have never heard anything good about 4wheel parts, lots of bad tho

[cchase]

Originally Posted by sikktruk01

Update: got a call today from Tyler @ 4wheelparts. He offered me a $150 gift certificate to remove my thread. At first I agreed but I think I'm gonna just let it run, maybe this will save someone a real headache and $$$. Also check out Ripoff Report: By Consumers, For Consumers , just put 4 wheel parts in the search, you'll be shocked.

nice job on not selling out. but hey be like them, take the money and keep it up!

[fordnut85]

$150 to remove your thread??? That's just lame, why fork over $150 when you can take it like a man and spend the time and effort to fix a problem. I would much rather hear a guy say "man we really screwed that up, I'm sorry, how can we fix it?" than hear "here's $150, now be quiet" lol

[lrazer]

Originally Posted by sikktruk01

Update: got a call today from Tyler @ 4wheelparts. He offered me a $150 gift certificate to remove my thread. At first I agreed but I think I'm gonna just let it run, maybe this will save someone a real headache and $$$. Also check out Ripoff Report: By Consumers, For Consumers , just put 4 wheel parts in the search, you'll be shocked.

Interesting

[oxman202]

You better take the money! They might send hitmen after you. They sould have knew that would back fire on them.
4 Wheel Parts

[fordnut85]

I say take the money and we can all copy and paste this thread onto every forum we know lol.

[sikktruk01]

Originally Posted by fordnut85

I say take the money and we can all copy and paste this thread onto every forum we know lol.

The $150 is a joke . I'm afraid it's gonna cost them alot more than that. I'm thinking free tires for life

[-diesel-]

Originally Posted by sikktruk01

guess i need to make that clear, was the guys at the toll free number, not my local store (nashville) I haven't dealt with them

If you are in the Nashville area, why whould you buy online anyway. Buying local supports local families regardless of where the company is based.

If a local company has what I need and it's the same price or even a little higher I will buy it from them.

Next time give the guys at the store a shot. I have worked for TAP for a long time and the 1-800 guys just don't offer the same kind of service you would expect.

Please don't judge the entire company on 1 salesmans error.

[-diesel-]

Originally Posted by sikktruk01

Update: got a call today from Tyler @ 4wheelparts. He offered me a $150 gift certificate to remove my thread. At first I agreed but I think I'm gonna just let it run, maybe this will save someone a real headache and $$$. Also check out Ripoff Report: By Consumers, For Consumers , just put 4 wheel parts in the search, you'll be shocked.

Considering the hundreds of thousands of customers 4WP has served over the last 3 years and only 15 complaints.Less than 1%.

You would be surprised how many guys think they have what it takes to work the counter at a 4wp store. You guys might think its easy but it isn't. To build a truck correctly, on time, at the priced discussed 100% of the time is the goal. You get new guys in there that have retail experience or have worked at a competitor before or has a decent mechanical background and then you send them for training. They come back all excited and it takes a little while for them to get it all straight. Some guys never do and its those guys that make everyone else look bad.Unfortunately it takes a major F-up to catch them and deal with the problem, but by then you already have a dissatisfied customer.

I'm not here to say you didn't get treated bad and it does happen, but it is the exception.

There is no company policy on screwing people and in fact the CEO Greg Adler is very committed to customer satisfaction.I have seen him go out of his way to make thing right with a customer. Feel free to send him an e-mail and let him know how you feel. president@4wheelparts.com

I know in your case the damage is done and your mind cannot be changed. I don't think that taking the money and leaving this thread open is the right thing to do. If you feel comfortable doing that so be it.

I would really like to hear your whole story off line. I am sure there is something more to it. send me an e-mail at jtout@dealerservicesint.com



As to the credit card issue, You would never want to ship a product and then run a card. You know how many CC's get declined everyday. For a smaller company I can see it but not for a company that processes thousands of transactions a day. You get the funds and then ship to the goods.Very standard in retail.

[GOZAR]

Originally Posted by -Diesel-

If you are in the Nashville area, why whould you buy online anyway. Buying local supports local families regardless of where the company is based.

If a local company has what I need and it's the same price or even a little higher I will buy it from them.

Next time give the guys at the store a shot. I have worked for TAP for a long time and the 1-800 guys just don't offer the same kind of service you would expect.

Please don't judge the entire company on 1 salesmans error.

Ditto......