I have a 2003 F250 CC 4x4 FX4
that I installed a set of Ride Rite 2330 airlifts on in the fall of 2008. The truck had 115,000 on it then and had 160,000 when I found the problem. I highlighted the FX4 for a reason.
This is the truck:
This is the link to the installation instructions which I used to install the airlift system.
Note Diagram "C" on page 3. Where it shows how to install for F250 FX4
, also note that the directions were made/issued Aug. 2006
That is how the system was installed and I never had any issues with it and usually ran a minimal 10-12 psi in it.
This is a photo I took when I was removing the system last winter - I was not only shocked I was pretty
These are pics of the brackets after removed from the truck:
the destruction/breakage is obvious. You can tell that the holes used to mount the brackets are the ones used in the directions.
After calling the retailer and telling him what had happened he referred me to Firestone Tech/Warranty which I did and they responded with the following.
Date: Thu, 23 Feb 2012 10:58:19 -0500
Subject: RE: Air Bag Supports
This happened because the kit was miss-installed; the lower bracket was set way to high and caused the brackets to bend. You can order new brackets from SD truck spring and there number is 877-774-6473. I will also send you a copy of the install guide so that you can see how the kit was installed incorrectly and the install guide will have all the part numbers for the new brackets.
Because I don't know where he got this installation guide I took photos of it rather than a link, Note: bottom of page one to me appears this guide came out 07-11
where as my guide came out 8-06
. Page 3 Figure "C" is what he is telling me was incorrect.
These are photos of the instructions he sent:
I installed them according to the directions I had laying in front of me when are the ones taken from the Ride-Rite website................
I have resent this information to their Tech/Warranty with no response as yet.
What would you do if they hold their ground?