ok so anyways im getting ready to order a 4inch lift for my truck and was unsure about what brand. i popped over to the rough country site and was looking at their 4inch kit, well needless to say i had a few questions about it, and i hate using the phone so i clicked on the "chat with us" link. within seconds a tech was on there ready to answer my questions, i was blown away. he was nice and seemed eager to help me out, oh and he answered all my questions that i had and not with the short yes and no replies, were talking full on sentences. if you are looking for a lift u might want to check these guys out. i will definately be doing business with rough country.