Friend of mine got taken?!
I just wanted to put this out there and see if anyone has ever heard of such a thing and what they did about it.
A friend of my wife's bought a Suzuki last month on 2/7/09. She makes an hourly wage at work and they figured out her monthly income from taking that wage and multiplying by 40 (hours).
They approved her financing, gave her a signed contract and a temporary tag and she got insurance and left the dealership. During the next two weeks, she gave the dealership several copies of her paystubs (by email and fax).
Knowing that she had her first payment due 3-9-09, she started calling them two weeks ago to alert them that she still didn't have a payment book. Yesterday, they told her that they had been "unable to verify her employment" and that she needed to bring her pay stubs in today in person.
She took in the stubs and they told her that she didn't get financing and they TOOK the car back and she had to call my wife to go get her.
She had put 700 miles on the car and has the money to make the first payment due on Monday. Paying for it is NOT an issue based on her income. They accused her of lying about what she made (not so since they had figured out her monthly pay based on her hourly wage and then she gave them pay stubs THREE weeks ago). There seems to be no real reason for this unless they made a mistake somewhere in the price they sold it to her and this was they only way they could cancel the contract.
Needless to say, she is very upset and feels lied to and cheated. She now has to go buy another car and go through all this again. She is going to file a complaint with the BBB and write a letter to the General Manager of the dealership.