Beware! Titan Haul in Wa - Ford Powerstroke Diesel Forum
Off-Topic Discussion of All Non-Related Topics

Powerstroke.org is the premier Diesel Truck Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 05-13-2009, 01:40 PM
Powerstroke.org Sponsor

 

Join Date: Oct 2006
Location: Ventura County, CA
Posts: 20,361
Thanks: 23
Thanked 23 Times in 14 Posts
Feedback Score: 2 reviews
Send a message via AIM to Raul@Stealth Automotive
Beware! Titan Haul in Wa

So i bought a new trailer from Titan Haul in washington. as some of you know Josh and I have had some trouble with the trailer and a constant blowing fuse on it since last week....

well it got worse. by the time i met up with Josh in vegas to pick it up a couple of more things went wrong with it...

first is the braket that holds the ramps under the trailer broke... the welds towards the front of the trailer gave way and the ramps were pretty much draggin on the floor...

second the wiring is crap... not only did we have the problem with the turn signal. but.... you cant use the trailer breaks... everytime you hit a bump you lose connection to the trailer breaks... 1 time it just started breaking on its own. i had to end up just diconnecting my TB controller and use it with out the breaks the whole way home...

well anyways here is what i sent them today:

"A-------,
Well first of all i have to honestly say im very disappointed on how this trailer turned out... their are numerous things that are wrong with it.

first the wire is crap. it had a short and the left turn signal had to be rewired before my buddy brought it down to vegas. second thing with the wiring is their is another short that is messing up the trailer brakes. any bump and the brakes try and break on its own... its not my truck i have tried it on 3 diff trucks and it does the same thing.

Third. the bracket that hold the ramps broke.. the welds where its connected towards the front broke off and the ramps were dragging on the floor... i had to use a spare tow strap to keep it off the ground... that was super dangerous because if it would of caught on something it would of shot the whole trailer up in the air.

4th you guys forgot to put a VIN number sticker on it. so when i tried to go register it it took me 4 hours to convince them it wasn't stolen and that it was really mine.

overall i am not a happy camper. now i have to pay someone to redo all the wiring and someone to re weld the brakets for the ramps.....

I think you guys should pay for this since i paid for a new trailer.. this is not acceptable.

I will be taking pictures and coping all our emails (including this one) and getting it ready to send it to the Better Business Bureau.

I do not want to send anything or get lawyers involved so im giving you the opportunity to do the right thing before i take action... let me know asap if you will refund me some money to cover the costs of having to get this stuff fixed

-Raul"

what you guys think? im super pissed at them.... they have not responded to me yet but if i do not get a response with them saying their going to refund me some money ill get lawyers involved.

-Raul
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
  #2  
Old 05-13-2009, 01:43 PM
What u talkin bout willis

 
Join Date: Oct 2007
Location: BELTON, TEXAS
Posts: 2,725
Thanks: 0
Thanked 2 Times in 2 Posts
Feedback Score: 0 reviews
Send a message via AIM to REDPOWERSMOKER Send a message via Yahoo to REDPOWERSMOKER
GO GET EM TIGER
Reply With Quote Quick reply to this message
  #3  
Old 05-13-2009, 01:44 PM
Compression Ignition Addict
 

Join Date: Oct 2007
Location: Pasadena, TX
Posts: 6,512
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Dang, I didn't know that was a new trailer. That blows. I hope they make it right
Reply With Quote Quick reply to this message
  #4  
Old 05-13-2009, 01:45 PM
Compression Ignition Addict
 

Join Date: Oct 2007
Location: cherryvale
Posts: 1,628
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
sounds like the thing to do dont be afraid to take to the next step if needed
Reply With Quote Quick reply to this message
  #5  
Old 05-13-2009, 01:48 PM
Compression Ignition Addict
 

Join Date: Feb 2009
Location: Moose jaw,saskachewan,canada
Posts: 2,022
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Your letter look very professional....if they dont take it seriously I would take it to the next level.
Reply With Quote Quick reply to this message
  #6  
Old 05-13-2009, 01:54 PM
Banned

 

Join Date: Jul 2008
Location: Bryan/College Station/Tyler, TEXAS
Posts: 26,354
Thanks: 7
Thanked 6 Times in 5 Posts
Feedback Score: 1 reviews
subscribed
Reply With Quote Quick reply to this message
  #7  
Old 05-13-2009, 03:15 PM
Powerstroke.org Sponsor

 

Join Date: Oct 2006
Location: Ventura County, CA
Posts: 20,361
Thanks: 23
Thanked 23 Times in 14 Posts
Feedback Score: 2 reviews
Send a message via AIM to Raul@Stealth Automotive
ill keep you guys posted on what they say.....
Reply With Quote Quick reply to this message
  #8  
Old 05-13-2009, 03:23 PM
Viking Heavy Diesel

 

Join Date: Nov 2007
Location: 34'.6264 -98.4192
Posts: 20,704
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 1 reviews
I take my trailers very seriously and everything that you have written on this thread is enough for a BBB letter on its own. Dont stop pushing untill you are satisfied. Dont give up because if you got that kind of crappy work then you know other people are too and that is bull crap. Raul you are a business man and I know you would never send out a piece of crap product and then not stand behind it if it let the customer down so dont let them do it!
Reply With Quote Quick reply to this message
  #9  
Old 05-13-2009, 03:24 PM
Thats Mr. Oil Leak.....

 

Join Date: Oct 2006
Location: Cypress / Houston
Posts: 9,528
Thanks: 4
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Send a message via AIM to MrJohnWayne Send a message via MSN to MrJohnWayne Send a message via Yahoo to MrJohnWayne
that is ridiculous bud! drag them through the ringer Raul!
Reply With Quote Quick reply to this message
  #10  
Old 05-13-2009, 04:09 PM
Powerstroke.org Sponsor

 

Join Date: Oct 2006
Location: Ventura County, CA
Posts: 20,361
Thanks: 23
Thanked 23 Times in 14 Posts
Feedback Score: 2 reviews
Send a message via AIM to Raul@Stealth Automotive
Quote:
Originally Posted by MrJohnWayne View Post
that is ridiculous bud! drag them through the ringer Raul!
trust me bud i will if i dont get the answer i want.... they have a lot of posts on craigslist in WA.... so well see what happens
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Powerstroke Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
If you do not want to register, fill this field only and the name will be used as user name for your post.
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -8. The time now is 12:22 AM.


Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.1
Garage Plus, Vendor Tools vBulletin Plugins by Drive Thru Online, Inc.

vB.Sponsors