Originally Posted by Banshee34
Reports cost! You can actually run the report on yourself, do you have the D&B number? or PM your company name and I'll find it for ya.
PM sent Tiff
I have been there tons of times before Ricky. I can find myself there, but Dell says that they can't get that same information. WTF? It's like they are some clandestine operation. I call to verify my company info, they put me on hold. They come back and say they are sorry, but based on public information and proprietary software, they cannot confirm the information I have provided them. When I ask them what they can't confirm, they tell me they cannot discuss that as it would breach their security measures. Then I ask how am I supposed to get my information verified and that's when they get rude and start citing company policy about security.
I don't get it, how do they expect to do business? They can't verify information, they won't tell me what they can't verify, they won't let me prove who I am. It's like they are playing God. If their software doesn't tell them who I am, then I am nobody.
I am so pissed with this situation. I have been dealing with it since July 2.