warranty question?

[Ryan Rønning]

My truck was built April 07 but I do not know when it was first bought. Anyone able to get this info for me.

Also has anyone ever taken advantage of the 5 year unlimited mileage rust warranty. I got a spot I would like to have fixed.

[Rob]

I've never asked about that, but will here soon. My tail pipe is rusting badly... and i have the chrome package... I take care of my stuff, so hopefully they don't call neglect or poor maintenance on my part. this is the first time I've ever had rust like this in my exhaust... Where are you rusting??

[Ryan Rønning]

My exhaust mostly. I have one lil spot under a cab light though that bugs me.

[RRF985]

An Oasis report will tell you the in service date. Also if you have any service done at a dealer the paperwork will show the original in service date as well.

Here is some information right out of the 2008 warranty guide:

Your vehicle’s body sheet metal panels are covered for an extended
Corrosion Coverage Period, which lasts for five years, regardless of miles
driven. The extended warranty coverage only applies if a body sheet
metal panel becomes perforated due to corrosion during normal use due
to a manufacturing defect in factory-supplied materials or factory workmanship. For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no
warranty − our policy is to provide free repair of paint damage due to
the airborne material for 12 months or 12,000 miles, whichever occurs
first.

The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of paint, trim, upholstery, and other appearance items
that result from use and/or exposure to the elements. You, as the owner,
are responsible for these items.

Your cab and exhaust rust more than likely will not be covered.

[Ryan Rønning]

I did not expect the exhaust to be covered but I am going to see about the cab anyway.

[RRF985]

Keep us posted.

[Dave]

Post your VIN Ryan. I'll check it. The exhaust is covered to 80k as long as its factory IIRC regardless of warranty status.

[Ryan Rønning]

They took it is under warranty for the rust on the cab. Guy played dumb with me and said it would be $400 to fix. I told him he might want to check on that because I was well within warranty. Then he tried to deny it because he said it was painted over to which I had to explain to him how rust can form under the paint if moisture has access to the metel which in this case it did through a screw hole from the factory running lights. Long story short the name of the game today was "I WIN". When I take it in Next Monday for the work I will talk to them about the exhaust Dave.

[RRF985]

That's excellent to hear Ryan. Glad you are getting the cab taken care of at least.

[Ryan Rønning]

Yup I am happy that I got it with minimal haggling.