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Old 01-15-2014, 11:43 AM
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Any honest Ford Dealers in PA?

Hi everyone,

I am a newbie to this forum, but as you will see, extremely frustrated in the buying process. Your wisdom and advice is welcome and appreciated!

I am finally in the frame of mind to dump the gas and go diesel. I think it makes more sense to go diesel in the long run, particularly after I buy my fifth wheel trailer.

I used to own a 2004 F250 King Ranch, but it drank gas. When I bought the truck I got a great X Plan deal that was legitimately $14k off MSRP. Those days appear to be long gone. From what I see lately, X Plan appears to be useless, and most e-prices are better. You would think after a financial crisis, that truck prices would not have soared.

I am looking for a new 2013 or 2014 F250 or 350 diesel, 4x4, Crew, but can't find a decent deal on one.

Does anyone have a good experience with a dealer in the Lehigh Valley PA area?

ie, no con job, no fake padded invoices or MSRP, no shell games, no high pressure sales tactics, no trying to tell me dealer holdback doesn't exist etc.?

I just want to get a fair deal on a new truck, and not get slammed on my trade in at $9-12k below KBB.

Here's where the Ford dealership sales guys hanging out on this forum chime in and tell me they are all honest guys, who will give me a great deal if I can come into their sales office. "Is today or tomorrow better for you"!
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Old 01-15-2014, 12:53 PM
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It's a bit of a drive, but I bought my 2003 Excursion last summer from Keller Bros Dodge in Lititz. They openly proclaim to be a Christian family owned business and my experience was nothing but integrity and a true customer service experience. They also own Keller Bros Ford in Lititz, so I imagine it is no different. The salesman was surprisingly low pressure, even when I left to check out another truck at a different dealer. He didn't ask for a deposit or anything, which is a typical tactic in that situation. I'm near Reading, so even for me it's a little far, but totally worth it in my opinion. Below is my story, including my experience with their Ford Service Dept.

My truck had 88000 miles when I bought it and I paid almost $16000. Within a week of monitoring it was clear my oil cooler and probably head gaskets were toast. I only had the default 3 month/3000 used car warranty. I called my sales guy and he had me take it into the Ford shop to check it out. It needed heads and head gaskets and oil cooler and EGR and water pump and rear main seal, etc. etc. etc. Close to $13000 in repairs.... Since I bought it at the Dodge dealer, it was a Chrysler warranty. Chrysler denied the warranty work as pre-existing. The dealer stepped up and ATE THE ENTIRE BILL without me even asking them to do so and they gave me a rental car for the month it was in the shop (part of the delay was the warranty battle). They even rented me a truck for a week since I had a camping trip planned and needed to tow.

Last edited by ynpmoose; 01-15-2014 at 12:57 PM.
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Old 01-15-2014, 05:15 PM
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That sounds like a decent owner. It is pretty sad when manufacturers don't stand behind their vehicles.
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