Concern with IDP - Ford Powerstroke Diesel Forum
Innovative Diesel Performance Innovative Diesel Performance | MD | 866-642-7844

Powerstroke.org is the premier Diesel Truck Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 04-14-2010, 09:51 AM
Compression Ignition Addict
 

Join Date: Aug 2009
Posts: 229
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Concern with IDP

Well I'll start this thread by saying that I run Innovative's xtreme street, and I love it

However.... It took be about 20 phone calls total to complete the deal. They don't answer very often. But enough about that.

It's now about 3 months since I got the tune, and I've been looking for a tune with some more smoke (and maybe a bit more stock stud friendly). So I shot them an email.

About a day later I received the most generic response. I even mentioned in mine that I had their extreme street and love it, and I get back this:

Quote:
Tyler,

The Xtreme Street will give you the best mileage, with a light foot.

Our Xtreme high power programs are $80 and all other programs are $65.
If you order more than one, we discount them.

Our most common Ford 6.0 programs are below:
Xtreme Race- 420-440rwhp/760-780rwtq - Converter locked in all gears.
Xtreme Street- 420-430rwhp/730-760rwtq- Not recommended for towing.
Street- 400rwhp/670rwtq- Tow up to 10k lbs.
Tow- 310rwhp/560rwtq- Towing over 10k lbs up to the maximum of the
truck.
Economy- Mileage program only.



We just need the SCT device serial number and the strategy of your
truck. To get the strategy, hook the SCT to the truck, choose vehicle
info and read strategy.

Thanks

Eric

They didn't even come close to answering my question, or offering a tune for what I'm looking for. So I'm planning on taking my business elsewhere.


Just thought I'd post this, I was rather disappointed in their customer service, not their tunes.
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
  #2  
Old 04-14-2010, 10:04 AM
Almostdunfukinwidit


 

Join Date: Nov 2006
Location: Trempealeau, WI
Posts: 31,143
Thanks: 115
Thanked 104 Times in 95 Posts
Feedback Score: 0 reviews
Send a message via Yahoo to Dave
Thats your choice. But just so you know most tuners arent writing smokey tunes anymore.

Diesel owners have enough trouble the way it is thanks to treehuggers
Reply With Quote Quick reply to this message
  #3  
Old 04-14-2010, 10:17 AM
Compression Ignition Addict
 

Join Date: Aug 2009
Posts: 229
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Quote:
Originally Posted by Dave View Post
Thats your choice. But just so you know most tuners arent writing smokey tunes anymore.

Diesel owners have enough trouble the way it is thanks to treehuggers
I understand that, and if that is the case I would be more than satisfied with an email stating that. Rather then one that suggests a tune (extreme street) that I clearly said I already run?

I don't know, I just really dislike when I get a scripted response.
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Powerstroke Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -8. The time now is 12:15 AM.


Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.1
Garage Plus, Vendor Tools vBulletin Plugins by Drive Thru Online, Inc.

vB.Sponsors