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Old 11-19-2009, 02:36 PM
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Just bought en EGR kit NEED HELP!

So I bought and EGR delete kit from River City Diesel through Ebay about a week ago. Been 8 days since I ordered it, havent seen it, havent gotten a tracking number, or even and email explaining whats going on. Not to mention I noticed today the price of the kit went from $549.00 down to $359.00!!! I called the guys at River City and he explained the ebay thing is out sourced to someone else. I have emailed the guy 3 times and havent gotten any response back. Can anyone help me in figuring out what to do about find out whats happening with the kit shipment and mostly HOW DO I GET THE PRICE DROPPED TO $359.00??? I mean I just bought it a week ago! Thanks for advice all!
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Old 11-19-2009, 04:07 PM
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Not sure. Here's a bump for you.
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Old 11-19-2009, 04:11 PM
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that sucks..good luck with that, all I know to do is on your PayPal (if that's what you used) try to cancel the order.
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Old 11-19-2009, 04:11 PM
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Quote:
Originally Posted by BigStrokinSid911 View Post
So I bought and EGR delete kit from River City Diesel through Ebay about a week ago. Been 8 days since I ordered it, havent seen it, havent gotten a tracking number, or even and email explaining whats going on. Not to mention I noticed today the price of the kit went from $549.00 down to $359.00!!! I called the guys at River City and he explained the ebay thing is out sourced to someone else. I have emailed the guy 3 times and havent gotten any response back. Can anyone help me in figuring out what to do about find out whats happening with the kit shipment and mostly HOW DO I GET THE PRICE DROPPED TO $359.00??? I mean I just bought it a week ago! Thanks for advice all!
If you got it from ebay, you can file a claim with them if you havent recieved your product. Also if it was outsourced than your probably not going to get it at the lower price. Who was it supposed to be the shipper, USPS?
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Old 11-19-2009, 04:16 PM
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how many has the seller sold and what was the success rating
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Old 11-20-2009, 07:29 AM
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Was there anything in the e-Bay ad that said how quick it would ship? I have had stuff take 2 or 3 weeks to get from e-Bay. So as far as that goes it's not unusual. I have also had really quick shipping so you have to watch the little details.

As for the price change I think you're out of luck on that one. You committed to purchase at the price you have. If it goes on sale after that they are not required to change your price.

Good luck.
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