FORD TECHS?????? - Ford Powerstroke Diesel Forum
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post #1 of 11 Old 09-04-2013, 05:53 PM Thread Starter
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FORD TECHS??????

Dropped my truck off yesterday (Tuesday)morning because the turbo was leaking oil. How long should it take to pull the turbo make the repair and reinstall. I really don't want to go off on this dealership, but I'm finding very hard to believe that this should take more than 2 days.

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post #2 of 11 Old 09-04-2013, 07:23 PM
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one would guess on how backed up the shop was and hoe many diesel techs they have on staff
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post #3 of 11 Old 09-04-2013, 07:50 PM
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Only thing I'd say is sometimes them taking their time means they're actually waiting on an expert diesel tech to tackle the job, and not letting any joe schmoe handle it and jack your truck up!

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post #4 of 11 Old 09-05-2013, 06:31 AM Thread Starter
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Quote:
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one would guess on how backed up the shop was and hoe many diesel techs they have on staff






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Originally Posted by factoryflood View Post
Only thing I'd say is sometimes them taking their time means they're actually waiting on an expert diesel tech to tackle the job, and not letting any joe schmoe handle it and jack your truck up!
Well i had an appointment, so i don't think it was because of them being backed up. I would like to think its because they are taking their time and doing it right. This is day 3 and no word as too what is going on or the time frame we are looking at. Can't imagine it takes very long to pull the turbo on these trucks.


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post #5 of 11 Old 09-06-2013, 02:24 AM
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A how many diesels where in front of you?

B How many diesel techs?

C if its a smaller shop parts have to be ordered, and if the local warehouse does not have it, it could take 3-5 days to get it from somewhere else in the country.

D is the part that is needed on back order?

E when customers come to the dealership and acts like a dick, they get treated like one.... You are deleted, they could tell you. " your programmer is causing excessive strain on the turbo which has caused the failure" then could take a few pictures of your programmer, exhaust, egr delete (both emission violations), and intake, then submit a warranty cancelation. Then you will be the warranty.

So don't be a dick, have some patients and your truck will be fixed correctly in a timely manner.


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post #6 of 11 Old 09-06-2013, 04:02 PM Thread Starter
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Wow...I wasn't looking for a lecture. You must have a lot of experience with being a Dick. Thanks anyway.

By the way I'm intelligent enough to not bring a tuned truck in for warranty work.

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post #7 of 11 Old 09-06-2013, 04:08 PM
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Originally Posted by TampaSteve View Post
A how many diesels where in front of you?

B How many diesel techs?

C if its a smaller shop parts have to be ordered, and if the local warehouse does not have it, it could take 3-5 days to get it from somewhere else in the country.

D is the part that is needed on back order?

E when customers come to the dealership and acts like a dick, they get treated like one.... You are deleted, they could tell you. " your programmer is causing excessive strain on the turbo which has caused the failure" then could take a few pictures of your programmer, exhaust, egr delete (both emission violations), and intake, then submit a warranty cancelation. Then you will be the warranty.

So don't be a dick, have some patients and your truck will be fixed correctly in a timely manner.
Woah.... that came outta no where!!!!


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post #8 of 11 Old 09-13-2013, 10:30 PM
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It's patience and not patients... Big WOW there.
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post #9 of 11 Old 09-13-2013, 10:33 PM
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Funny how rather quickly!

Did you get your truck back yet? How did it go? Hope you weren't a dick

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post #10 of 11 Old 09-14-2013, 11:43 AM
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An appointment is just a time and date for you to drop off the truck and hopefully it can be diagnosed that day. From there it goes to the back of the line with any others that were dropped off before you. When the needed parts come in then it will go back in line for repair. Could be a few days, could be a few weeks.
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