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Old 04-20-2013, 08:40 PM
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NEW HERE, WITH QUESTIONS

I am in the market for a new truck and looking at the new F250/Ram2500 diesel trucks. I know both have plus and minus's and this is a Ford Forum so it is I'm sure it's a little bias. I drove both trucks yesterday and the Ford felt a little quicker on takeoff. (F250/3:55, RAM/3:42). I think both are quite nice inside and each offers several different options. I have been reading several different forums and am very concerned about about Ford's overall lack of customer service and the handling of the HPFP issue's. Would not be nice to by a 60k truck then have to pay for a 10k out of pocket repair while still under warranty because your dealer said so. I have no plans to modify or delete any engine of exhaust parts. Are my concerns genuine or is this a blown out of proportion topic. Thanks for the advise in advance.

Last edited by bigdw58; 04-20-2013 at 09:00 PM.
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Old 04-20-2013, 10:41 PM
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Originally Posted by bigdw58 View Post
I am in the market for a new truck and looking at the new F250/Ram2500 diesel trucks. I know both have plus and minus's and this is a Ford Forum so it is I'm sure it's a little bias. I drove both trucks yesterday and the Ford felt a little quicker on takeoff. (F250/3:55, RAM/3:42). I think both are quite nice inside and each offers several different options. I have been reading several different forums and am very concerned about about Ford's overall lack of customer service and the handling of the HPFP issue's. Would not be nice to by a 60k truck then have to pay for a 10k out of pocket repair while still under warranty because your dealer said so. I have no plans to modify or delete any engine of exhaust parts. Are my concerns genuine or is this a blown out of proportion topic. Thanks for the advise in advance.
If you don't need a 3/4 ton I actually would consider a Silverado.
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Old 04-21-2013, 09:53 AM
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Quote:
Originally Posted by bigdw58 View Post
I am in the market for a new truck and looking at the new F250/Ram2500 diesel trucks. I know both have plus and minus's and this is a Ford Forum so it is I'm sure it's a little bias. I drove both trucks yesterday and the Ford felt a little quicker on takeoff. (F250/3:55, RAM/3:42). I think both are quite nice inside and each offers several different options. I have been reading several different forums and am very concerned about about Ford's overall lack of customer service and the handling of the HPFP issue's. Would not be nice to by a 60k truck then have to pay for a 10k out of pocket repair while still under warranty because your dealer said so. I have no plans to modify or delete any engine of exhaust parts. Are my concerns genuine or is this a blown out of proportion topic. Thanks for the advise in advance.
Issues you are referring to are due to bad fuel, not a lack of customer service. same deal as a power surge in a hone blowing up a TV and trying to get the manufacturer to fix. That being said, I think it's bs that these super Bosch sensitive systems were used. I'd have a talk with your insurance company if you pursue any of the current diesels to make sure his type of issue is covered. A family member has worked for a top 5 US Ford truck dealership for 20 years, and they have had a few issues where they submitted documentation to insurance companies for claims. Interestingly, they also recently let a diesel tech go because they haven't had as many warranty claims or issues since the new 6.7 hit the maket. Overall, they are seeing a fraction of the problems as the 6.4 and 6.0 platforms.
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Old 04-21-2013, 09:57 AM
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My neighbor opted for the new ram, 3 months later he got rid of it for the exact issue you identified, poor acceleration, and extremely poor build quality.
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Old 04-21-2013, 01:53 PM
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I think they are all making capable trucks. I drove all 3 before buying.

I have kids, so the crew cab Ford had the most 2nd row room (unless you go mega cab Ram, which has a tiny bed). If I had to buy tomorrow, I would look at Ram vs Ford. GM is just too dated in my mind. Nice truck, just not my fit.

Lurk in the Cummins forum and you'll see issues there as well. Just a side note, Dodge/Ram have historically lower reliability. That's based on consumer reports. So, for my $60,000, I was going with Ford, who was rated the highest of the big 3 on diesel HD models.
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Old 04-21-2013, 02:06 PM
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I think they are all making capable trucks. I drove all 3 before buying.

I have kids, so the crew cab Ford had the most 2nd row room (unless you go mega cab Ram, which has a tiny bed). If I had to buy tomorrow, I would look at Ram vs Ford. GM is just too dated in my mind. Nice truck, just not my fit.

Lurk in the Cummins forum and you'll see issues there as well. Just a side note, Dodge/Ram have historically lower reliability. That's based on consumer reports. So, for my $60,000, I was going with Ford, who was rated the highest of the big 3 on diesel HD models.


My experience with trucks is that Ford is the only real "Work Truck". The others make good grocery getters, but when you need to do more that it was designed for, Ford is the only one. I owned a Dodge once, never again, complete junk period!!! Still mad about that.
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