In the shop, again

[TrickTruck]

This is the 6th time now it's been in the shop.

This time it's the 'bluetooth module'.

It disconnects after about 30 seconds and there's no response from the mic (not even voice commands work.)

They say they may need to keep it a few days. A few days? really?

[Boss 302]

Yep, all of the new technology is problematic, my wifes 2009 CTS has been in the shop 10 times for things like onstar, radio turning off for no apparent reason.

[fordpwrstroke7]

What are the other 5 issues you've had?

[TrickTruck]

Plugs falling out (electrical, seat failed), bad ring gears, bad window seals, doors that don't close right, bluetooth modules, dents in the roof (new), piss poor job of painting the grill shell (needs to be redone), spongy brakes, NOx module failure (50 mile restriction), spare lock fell off, and more, can't remember it all.

Piddly stuff, yea, but it's such a pita to get it serviced and it always has to be left for days to fix every piddly thing. It's 3 hours just in driving (40 min to the dealer in NO traffic, it's a lot worse if I have to go there during a heavy traffic time.)

[TrickTruck]

Well their highly trained mechanic can't figure out the stereo so it's staying in the shop another day.

I was also informed that the spare tire key that fell off the first time I used it would NOT be warrantied.

So sick of this crap.


Have to LOL on this one:
The F is for the f'ing you get when you buy it. The O is for the ordeal you go through when you own it. The R is for the ridicule you get when you drive it. The D is for damded if you'll ever buy another one.

[bna612]

it could b your phone mine does that ever now and then but if i shut my phone off and turn it back on its fine

[TrickTruck]

Two phones on my end, the service writer's phone and no response to any voice commands. The truck clearly has some sort of malfunction with the stereo. They have had it two days now. I say 'had it' instead of 'working on it' because I simply can't fathom a mechanic working for two 8 hour shifts on a stereo and still have no clue what's wrong. Heck, it took them a day and a half just to flash it.

[Andrew010]

Welcome to Ford's service after the sale!!

[TrickTruck]

Originally Posted by Andrew010

Welcome to Ford's service after the sale!!

dismal


Now on day 3 in the shop because of a defective stereo.

I will also add...I had the stealer: D&D Ford in Greer, SC paint the grill shell. They did a piss poor job, looks like a 5 year old did it with a rattle can in a dusty room. Color doesn't even come close to matching and there's trash in the paint and drips all over.
D&D's answer: It's just a truck, no one will care. Repaint DENIED.

Darn shame I used a real finance company. If Ford had financed it I'd be sticking them with this hunk of junk

[Fantom]

Originally Posted by TrickTruck

dismal


Now on day 3 in the shop because of a defective stereo.

I will also add...I had the stealer: D&D Ford in Greer, SC paint the grill shell. They did a piss poor job, looks like a 5 year old did it with a rattle can in a dusty room. Color doesn't even come close to matching and there's trash in the paint and drips all over.
D&D's answer: It's just a truck, no one will care. Repaint DENIED.

Darn shame I used a real finance company. If Ford had financed it I'd be sticking them with this hunk of junk

WTF? First off, it's YOUR truck and you had them do it for a reason, and secondly, they need to do the damn job they were paid to do. I'm sure you didn't walk in a say "hey, paint this grill and make it look like crap"

That whole deal about the radio just seems ridiculous to me. 3 days? C'mon ford, get it together.