Tailgate fell off, need help - Ford Powerstroke Diesel Forum
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Old 05-26-2012, 11:38 AM
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Exclamation Tailgate fell off, need help

This has happened three other times but this time it's pretty bad.
I was driving down the road with the tailgate down and hit a bump (nothing too bad) but the tailgate came off the hinge on the passenger side, bent the metal on the bottom right of the tailgate and scratched off a good bit of paint where it rubbed on the tailgate.
Like I said this has happened three other times but those weren't bad. When I got to where I was going I just slid it back in place, but no problems. This time it's bad.

Out of all the trucks I've had (several chevy's and one dodge) I've never had a tailgate come off the hinge (except when it was intentional). In my mind it is ridiculous that a $60k truck can't keep the tailgate on the hinges.

My question is:
Has anyone else had this happen?
What are the chances of me getting Ford to pay for this (considering I paid $3K for an extended warranty I would hope they are going to cover it)?

I'll send pictures when I get a chance.
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Old 05-26-2012, 11:56 AM
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what was your reasoning for leaving the tailgate down. I have had it come off the cables and drop to the bumber because the safety tabs were removed but never come all the way off. They probabl wont cover it cause they are gonna say the tailgate should have been closed.
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Old 05-26-2012, 12:01 PM
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Old 05-26-2012, 04:08 PM
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Don't know if Ford or the dealership will cover anything but you should look into getting some hose clamps to put around the tailgate and the hinge to prevent it from disconnecting in the future. The clamp will prevent the tailgate from coming off when the keyway is lined up. You can also use a cable/zip tie.


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Old 05-26-2012, 04:12 PM
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That is a really good idea, but it is absolutely ridiculous that people should have to consider doing that.

Thanks for the idea and the picture, I am going to do that for sure..... but I'll wait until after I take it to the dealership on Wednesday.
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Old 05-26-2012, 04:27 PM
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Quote:
Originally Posted by cdrracing View Post
Absolutely ridiculous that people should have to consider doing that.
I won't disagree with you on that but at least, it is a very easy fix/project for anyone to do in 10 minutes with just a screwdriver and will only cost a couple of dollars in material. I have the Ford bed extender that I use when I have my tailgate down and when it's locked in place, it doesn't allow the tailgate to move up and down.
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Old 05-26-2012, 05:10 PM
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I'm not sure I completely understand how or why this happened. did you go over a bump with your tailgate down hard enough for it to jump up to a 45' angle?

I don't see the dealer doing anything about this.
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Old 05-26-2012, 05:23 PM
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If I was the dealer I'd deny the claim. It's not a flaw in a part. It's just ****ty luck on yours. And I've had cables snap when riding around with my tailgate down and damage the gate but never once did I think dodge owed me anything for it. **** happens and that's what you should chalk this up to and just move on.
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Old 05-26-2012, 05:39 PM
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Why was the tailgate down?
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Old 05-26-2012, 06:39 PM
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Quote:
Originally Posted by TheBoss View Post
If I was the dealer I'd deny the claim. It's not a flaw in a part. It's just ****ty luck on yours. And I've had cables snap when riding around with my tailgate down and damage the gate but never once did I think dodge owed me anything for it. **** happens and that's what you should chalk this up to and just move on.
X2, the tailgate was designed to be closed when driving, not down. Just a case of bad luck on your part.
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