Join Date: Jan 2007
Location: Babylon Long Island New York
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Ford dealer service nightmare
It started off with the smell of antifreeze, I brought it in for that problem and found the radiator was cracked. I rescheduled once it came in, a few days before I washed the truck before I brought it in, They had the truck one and a half days.
they called late Friday afternoon that it was ready, when I left the service department and went out to the truck I noticed the passenger side painted bumper was gouged in two places, I was pissed, I went back in and told them I had something to show them, My service asst. came out and I pointed out the bumper, she went back inside to speak to her manager, so I open the hood and notice the antifreeze Degas bottle looked green, I'm looking at it and sure as sh!! they mixed it. I go back in to tell them they put in the wrong antifreeze, the service manager comes out with a new bottle and the paper stating they signed it out. I'm telling them that bottle should be orange reddish. not greenish. they say they will take care of the bumper, (I want it repainted!). And to take the truck home and they will call when to bring it in. Well I get half way home and smell antifreeze again this time stronger. I get home pull into the driveway get out of the truck and see Sh!! all down the drivers side of the truck up over the rear fender. I look at the front wheel well and there is antifreeze all over the inside of the bumper and shock tower.
Sh!! I bought Two supper duty king Ranches from this dealer 2007 2011 and now can not trust them to work on the truck.
I'm bringing it back Monday to have them flush the main radiator system out and put new orange antifreeze, I thought there was a concern on the content of the coolant in this truck.
Sorry for the long drawn out complaint. I love the truck take pride in its appearance and to have the mechanic not give a sh!!. who can you trust?
Do you think the Antifreeze mix will have any effect on the motor down the road??? Thanks
2007 F-350 Supper Duty King Ranch
Pioneer LCD Monitors In Head Rests
500 Watt 4 channel JL Audio Amp
250 Watt Mono JL Audio Sub Amp
JL Audio Speakers
10" JL Audio sub Center console
JL Audio Tweaters
Custom Pin Striping
Hornet Alarm and remote start.
TRADED HER IN FOR A NEW 2011
NOW HAVE 2011 F-350 DUALLY KING RANCH
GOLDEN BRONZE METALLIC CLEAR COAT WITH THE ADOBE BEIGE TWO TONE BOTTOM