So I spoke with the parts guy at the local dealership about adding cruise to one of our 2011 F250s. I was not sure if aftermarket was the right way to go so I decided to order the steering wheel(with the cruise option/buttons). Despite the dealer letting me know they have tried the new steering wheel and flash on some other Fords with a 50:50 chance of it working. Well our truck didn't take the flash and I'm now $464 into a steering wheel/labor. The service manager says Ford won't tell them why it doesn't work. Any insight into this mystery?
And yes I know we should have ordered the truck with cruise but all 3 were stripped down work trucks and one just happen NOT to have cruise.