My truck is in the shop as I type this. I took it there for the wind whistle noise in the A piller on driver's side and for tire wear problems.
They just called to tell me they were going to replace the window channel and that I was screwed on the tires as they think this wear is caused by rocks and spinning tires on pavement. I do not do either.
I had the truck into the dealer at 6k miles because the tires were wearing very wierd. They were feathering very badly and each row of tread seemed to be wearing at different rates making them look taller and shorter than each other. All four tires were doing this. The dealer rotated the tires and checked the alignment which was in spec but they touched it up a little anyway.
Now at 9k miles I see small chunks of rubber missing in the tread and the wear continues to look terrible. The truck has been operated hiway only and I do not spin the tires. I do pull a trailer with a lot of tongue weight.
I have asked to see a manager but they have not produced one yet. What are my options now?? It's my word against thiers except I have pointed out that the fronts were wearing too before the rotation.
I am not an expert on tires but this certainly seems to be a problem with the tires. I have had many trucks (and cars) over the years but never had wear like this. I am not rough on my driving either and I do not spin the tires or off-road this truck. I have a Jeep and a quad for that.
Contact the Ford warranty people directly since you're not getting satisfaction from the dealer. If you don't get the answer you want, then keep moving up the food chain.
They have to prove that you were burning rubber and can't simply disallow because of suspected abuse. A prior complaint and work down pursuant to that complaint provides you with a substantial credibility boost.
Well kinda hadcthe same issue with mine 3 rotate and balances in 6500 miles and they could not get them to stay in balance, tire shop said michlen tires are not worth it any more, went with Toyo mt for a little more aggressiveness and still haul cattle the same as before almost as many miles on them as the michlens and not one issue. Have a buddy with a dodge dually and he cant keep his michlens balanced either!
Michelin tires are great on a BMW Jetta or Civic... Just don't think they car about LT market. They make good big rig tires. I have the stock BFG's. They're not bad but I would never buy them. Toyo all the way!
This was a long time ago,but I bought a new 2000 350 with generals and after about 3000 miles the left front developed a huge knot on the outside wall. I took it to the dealer and was told the tire manufacture warranties the tires not ford. Not knowing any different,I go to a general tire dealer.They exchanged the tire then said I had to pay for it,until a sales rep could look at the tire to see if it was a defect and he would be in touch with me. I paid for the tire and told them they could go straight to ell because I knew I was getting screwed.Never did hear from that rep
Neither Ford or Michelin will warranty them. Trust me I tried to no avail. Best thing to do is run them until its time to replace them. Mine spit chunks out like yours are too. I've got close to 34K miles on them and they are close to being replaced.
In my original post I said they called to tell me I was basicly screwed. I requested a manager and one was never delivered (so far). When I went to pick the truck up Friday evening they had changed thier tone quite a bit.
They told me they had taken several pics of the tires and sent them to Ford (by request from Ford). They are waiting to see what Ford says and will tell me when I return the truck tomorrow (Tuesday) for the window channel replace. The service writer did say that a lot of people had looked at my tires and a lot of conversation had occured. None of them has ever saw wear like this at such low milage. Maybe they said all this to calm me.
The service writer did tell me they had already commited to replace the front left tire that was spitting chunks of rubber and were trying to get OK to do the set. I told her I was not interested in any more Michlens on this truck and to get brand "B" instead. She agreed these tires did not seem to work well on this truck.
As far as running my tires until they give up is not an option as suggested by surveyor13. The temps around here get so hot you can not stand on the pavement for a length of time without burning your feet. Tires must be near perfect to survive when loaded heavy. If Ford does not stand behind the product, I will have to cough up for rubber. I will not risk the saftey of myself and those around me by running these Michlens on my truck in hot weather.
I'll keep posting info here in this thread as I get it.
I have 16k miles on my set of Michelins and they wearing well but that's on an 08 SD. IMO, they need a bit more air. I run 70/75 psi when empty and 80psi rear when towing. Go over 80 psi and they get scary!
I bought some new take offs from a 2011 and put them on my '08. They have worn perfectly even, although I do have an alignment plan with merchants so I get it aligned like every oil change. They just haven't lasted long at all. They wore right off the truck.
OK, I went to the dealer today and they have approval from Ford to replace all 4 tires.
I asked that another brand be installed as the Michlens have not been changed (I researched the Michlen web site) and will only do what the original tires have. Dealer is OK with that idea but is now getting approval from Ford to switch brands. I told dealer I would pick up any extra cost for a different brand of tires.
I am not trying to get something for nothing here, I just want tires that I can trust and will last a normal life.
The new window channel is due there tomorrow to fix the wind whistle noise in the driver side A pillar (I hope).
I left the truck with the dealer and said I would not need it until Friday afternoon and that pleased them. They seemed pretty busy around there and I am happy to see business picking up for them!!
I'll keep posting updates here on this thread as I get them.
If you have the 20 inch Michlens on your truck and they are wearing funny you should be taking them to your dealer and getting a record of complaint started. Keep on them and Ford may make it right. They are trying very hard to get my truck right.
My dealer called and has OK to switch brand or tires. They want to know what I want. I have not got to research this much but I see Toyo does not make a tire the size I need - 275-65-20 E load. So now I am scrambling to decide what I want. Thinking Bridgestone A/T Revo2 at this point. I had them on my Duramax and loved them but only ran them about 40k miles and sold the truck.
Dealer says I have blank check as the Michlens being replaced are pretty much at the top of the price list. They are talking Goodyear but I never had a lot of luck with that brand on diesel pick-ups.
I need tires for hiway use 99% of the time. I only need off road traction in muddy campgrounds a couple times a year. I only buy 4X4 for wet boat launch ramps and resale value.
Not many choices out there for this size and load rating???
I swapped my tires the day after I got the truck. Never have liked the Michelins or Continentals or Goodyears that came on a truck from the factory. There are some decent Goodyears out there, just not the Wranglers. Have had good experiences with BFG, Hankook and Cooper tires. Have heard negative things about Nitto and nothing but good about Toyo & Pirelli (loved my Pirellis on my cars back in the day).
I did some quick looking at a couple of web sites and saw the Bridgestone Dueler A/T Revo2 listed on Discount Tires site so I called the service writer and told her to get those. Later I went to the Bridgestone web site and found out this tire is not available in the size I need for my truck - 275/65/20 load E.
I then found the Hankook Dynapro ATM and liked the look of it plus I heard a couple people say they liked Hankook tires on thier trucks.
The service lady said she would have her tire man get the Bridgestones ordered and if any problem she would call. I have not heard from her but the tire is not available so I'm not sure what I will get???? If she calls back I'll go with the Hankooks.
Thanks everyone for all the help. Those of you having or have had problems with the 20 inch Michlen tires on the 2011 Superduty need to be complaining with your dealers and taking reciepts in for reimbursement if you had to replace already. I think Ford is aware these tires are not doing too well on this truck and if enough people bring attention to it perhaps a change will be made.
I plan to post reviews of my experience with the Michlen tire on as many sites as I can.
Yup - currently running Hankooks on both vehicles. After performing well on the H3, I threw a set on the '08 F-350 I had and now they're on the '11. No complaints.
The Hankook web site shows the Hankook Dynapro ATM available in 275/65/20 load E and the 126 weight spec. The Dynapro AT is not available in this size.
Discount Tire web site shows the same info. (but this site is wrong on the Bridgestone Dueler A/T Revo2 - they say they sell them but Bridgestone does not make the size for my truck)
High and low spots within the tread is caused by the heavy load on the rear of the vehicle. The front tires are "bouncing" (for lack of a better term) down the road (and air pressure) as the weight shifts. General tires are junk IMO. (10 yrs experience) Michelin tires have by far outlasted and out preformed any other tire I have ever seen.
The previous post who said he was told he was driving in rocks or whatever...same thing happens to the tires if you are a leadfoot in the corners (like I am).
Could someone with the 20" Michelin tires please tell me what the max PSI is on the sidewall of the tire (and NOT what it says in the door jamb)? Mine should be here any day and I want to twist the dealer's arm in advance to lower the TPMS alarm threshold to a more reasonable level (like maybe 50?) because I am not going to run mine loaded and need 70-80 PSI, nor do I want the alarm barking at me when the threshold is artificially high...
Sorry Johnny, I do not "rod" my truck. I do not off road it either. I guess there would be a lot of stress when a vehicle this heavy turns a corner but I would have to believe Ford considered this when they designed the truck. To respond to your comment, NO, I do not corner my truck hard.
YES, I do put a lot of tongue weight on when I tow. But I would think this is about half the truck's load rating so I can't say it is anywhere near overloaded. I also use 900 lb. weight transfer bars in the hitch and the truck sets almost level. You can find thread after thread where people claim to be towing a whole lot more load than I am. The most I ever grossed was 16,500 lbs truck and all (assuming the Superduty weighs 8000). I do not think that is anywhere near capacity. Certainly not enough to destroy tires. I never had any tire problems with other trucks/tires hauling the same loads.
I still have the original 20" Goodyear Wrangler AT's on my truck with almost 69,000 miles on them. I can't believe how well they have worn. The tread depth is still about .125 deep so I'm thinking maybe another 5 or 6 months before I'll replace them. I really like the look of the Duratracs but I'll probably go with the BFG AT's. I can't complain about the Wranglers but I want a little more aggressive looking tire this time around.
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Related Threads
?
?
?
?
?
Ford Powerstroke Diesel Forum
5.4M posts
265.8K members
Since 2005
A forum community dedicated to Ford F-series owners and enthusiasts with a Power Stroke diesel engine. Come join the discussion about performance, bulletproofing, modifications, classifieds, troubleshooting, maintenance, and more!