4 MONTHS LATER NO refund for returned MBRP exhaust?!?! - Ford Powerstroke Diesel Forum
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post #1 of 16 Old 09-01-2013, 05:23 AM Thread Starter
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4 MONTHS LATER NO refund for returned MBRP exhaust?!?!

REturned faulty unused, and untouched exhaust to Performance Machine MFG in May and have still NOT recieved my refund. Can anyone help? I guess its to the point of getting lawyers involved. I've been nice and patient and thats been getting me no where. Over $500 for original exhaust and just Under $100 to ship back.

13 F250 Lariat CC SB 3.31 EL axle w/SPE full lock module, Ultimate Interior,
H&S Big Single 64mm NON VGT Turbo Kit, Cast manifolds, NON Cobra downpipe, Mini MAxx w/H&S stock fuel tune
Down Pipe back 304T 4" Diamond Eye, AFE stage II intake, front 4 link,
Road Armor bumpers front/rear. N Fab nerf steps. 20" American Force w/Trxus 33",
Dura flaps, Air Lift rear bags, 34k+ miles, Stage 3 traction block bars.


2012 F250 TOTALED.

Civilian Contractor Airforce 2+ years Asscrackistan.
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post #2 of 16 Old 09-01-2013, 05:33 AM
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I assume you have tried calling them and emailing them to the point of annoyance. I had to do that once, not with that seller
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post #3 of 16 Old 09-01-2013, 11:40 AM
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I had trouble getting a refund out of a place in Tennessee one time for an exhaust that never showed up. I used the BBB in that state and finally got my refund. Might be worth a shot.
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post #4 of 16 Old 09-01-2013, 06:40 PM
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I had major issues out of a place in Florida that refused to honor their warranty/return policy as stated on their website. I had to contact the attny. generals office in my home state, then the attny. general in Florida. Between the two, I FINALLY got my $$$ back several months later.
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post #5 of 16 Old 09-01-2013, 07:08 PM
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Consumer Complaints for Performance Machine & MFG - Greater East Tennessee BBB

I use the BBB also and even though Performance isn't a member BBB will contact them

BBB has scored Me refunds from my aftermarket warranty company and the Greedy Chase bank

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post #6 of 16 Old 09-02-2013, 05:47 AM Thread Starter
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Thanks for the Info guys.

13 F250 Lariat CC SB 3.31 EL axle w/SPE full lock module, Ultimate Interior,
H&S Big Single 64mm NON VGT Turbo Kit, Cast manifolds, NON Cobra downpipe, Mini MAxx w/H&S stock fuel tune
Down Pipe back 304T 4" Diamond Eye, AFE stage II intake, front 4 link,
Road Armor bumpers front/rear. N Fab nerf steps. 20" American Force w/Trxus 33",
Dura flaps, Air Lift rear bags, 34k+ miles, Stage 3 traction block bars.


2012 F250 TOTALED.

Civilian Contractor Airforce 2+ years Asscrackistan.
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post #7 of 16 Old 10-02-2013, 06:58 PM Thread Starter
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Turned the BBB on them and still no luck. This company doesn't have a conscience.

13 F250 Lariat CC SB 3.31 EL axle w/SPE full lock module, Ultimate Interior,
H&S Big Single 64mm NON VGT Turbo Kit, Cast manifolds, NON Cobra downpipe, Mini MAxx w/H&S stock fuel tune
Down Pipe back 304T 4" Diamond Eye, AFE stage II intake, front 4 link,
Road Armor bumpers front/rear. N Fab nerf steps. 20" American Force w/Trxus 33",
Dura flaps, Air Lift rear bags, 34k+ miles, Stage 3 traction block bars.


2012 F250 TOTALED.

Civilian Contractor Airforce 2+ years Asscrackistan.
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post #8 of 16 Old 10-02-2013, 07:38 PM
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Have you ever heard of Cobbs diesel? Rebel Diesel? and of course Performance Machine and MFG because you ordered from them. Well, just look up Cobbs diesel since all three of these companys are the same guy and you will see why you don't have your money back

2010 CC/SB FX4 Lariat.. Tuned By Eric@IDP and Matt@Gearhead

Thinking about getting rid of the stock 6.7 turbo?
Check this out... and research before buying




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post #9 of 16 Old 10-04-2013, 05:15 AM
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Since you mail ordered it did you not pay with a credit card? One call to your credit card company and they will make it right!
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post #10 of 16 Old 10-04-2013, 05:30 AM
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Thats very odd. I have had no issues what so ever with there stuff. Product arrived on time and was easy to install and was actully very well biult. hmmmmmm...good luck with that!

BPD OIL COOLER W/COLD WEATHER PACK & BPD oil bypass amsiol filter
BPD WATER PUMP, RADIATOR+ EGR.ARP STUDS
,edge turbo timer
5" TB DIAMOND EYE EXH
ATLAS 40
TITLE IN HAND...
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