Compression Ignition Addict
Join Date: May 2007
Thanked 0 Times in 0 Posts
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Feedback Score: 0 reviews
Ordered 4 trucks, 1 came in odd
In our order of 4 new F350 4x4 6.7L PSD trucks...3 had the DEF tank mounted outboard the frame...and 1 had it inboard the frame rail. Naturally the dump bed hydraulics cannot be mounted on that truck, so the DEF tank has got to be moved.
I have no idea how this happened. Our dealer said they didn't specify and were not aware that was even an option. At least the Ford ordering software did not prompt for any options. It did on the fuel tank, but they were all OK on that and the same.
The truck upfitter will not touch the DEF tank, so we have to return it to the dealer. And the dealer said they couldn't get an answer after a few days from Ford.
Hopefully it can just be moved on the opposite side of the frame and the hoses, wires will still hook up. Maybe there is some slack in them for that. The upfitter said the holes are all there for outboard mounting like the other trucks...but its just mounted differently. On the other hand...I don't expect this and it will probably turn out to be a nightmare, a few weeks delay, a bunch of parts that need ordered and disagreement between us and the dealer of who should have to pay for this error. I'm being negative here I know. But this is how it usually goes.
Our only defense is that it was clear that these trucks were to be upfitted with 10' stainless dump bodies. And therefore, they should have been provided with provisions allowing such. WE do not make the order nor deliver the trucks. That is out of our control. And we already paid the bill in full.
I guess this could serve as a heads up for anyone ordering new trucks and need the DEF tank in a specific location.
Last edited by neil; 12-07-2010 at 08:56 AM.