Dealer repair check engine light $3700 later - Ford Powerstroke Diesel Forum
Reply
 
LinkBack Thread Tools Display Modes
post #1 of 13 Old 03-29-2014, 09:34 PM Thread Starter
Compression Ignition Addict
 
dieselforfun's Avatar
 
Join Date: Aug 2012
Location: Norco
Posts: 176
Thanks: 4
Thanked 2 Times in 2 Posts
Mentioned: 0 Post(s)
Quoted: 2 Post(s)
Feedback Score: 0 reviews
Dealer repair check engine light $3700 later

Took my truck in because engine light came on and went into a limp mode. Tech couldnt get the sensor out of the pipe so had to replace pipe. Steering box was leaking they were going to install a gasket kit. The spline shaft was worn out . Pitman arm wobbled out as well 6" lift on the truck. The service manager said brakes were bad on all 4 $800 for that . There was a down pipe that he said was rusted out i told him i would like to keep the old parts. Pipe had surface rust thats it . Overall they did a good job but the pipe thing kinda bugged me. Also the service rep i was dealing with was there when i picked up the truck didnt go over the repairs and recommendations just said pay the lady. They didnt even wash the truck oh yeH here is the best part. The gave me a coupon for $10.00 off the service ! I laughed said keep the change . Not bitter just thought i would share my dealer experience .

dieselforfun is offline  
post #2 of 13 Old 03-29-2014, 10:06 PM
Powerstroke.org Sponsor

 
Corey@CNCFAB's Avatar
 
Join Date: Apr 2010
Location: Defiance, OH
Posts: 9,815
Thanks: 811
Thanked 546 Times in 500 Posts
Mentioned: 223 Post(s)
Quoted: 540 Post(s)
Feedback Score: 1 reviews
And you'd expect anything less from a stealership.

Sent from AutoGuide.com Free App

E99CCLB 450/400s,STG1cam, KC38R, 4" exh,CNC FAB fuel&oil lines,140vIDM,BTS,S&B

97 ECLB F250 4x4 stock
96 CCLB F350 4x4 stock



EDGE,S&B,SCT,PHP Hydra,TS-Perf,OEM parts,Sam Wyse trans,VB's,LED's,MBRP,ISSPRO,ICON,FOX,KC TURBOs,SD 7.3 fuel kits, HPOP lines

www.cncfab.us or email sales@cncfab.us

Corey@CNCFAB is offline  
post #3 of 13 Old 03-30-2014, 02:19 AM
Compression Ignition Addict
 
Join Date: Sep 2011
Posts: 4,368
Thanks: 6
Thanked 138 Times in 131 Posts
Mentioned: 3 Post(s)
Quoted: 48 Post(s)
Feedback Score: 2 reviews
They got you good!
drunk on diesel is offline  
post #4 of 13 Old 03-30-2014, 04:48 AM
Compression Ignition Addict
 
Join Date: Oct 2009
Location: hudson, fl
Posts: 3,179
Thanks: 10
Thanked 17 Times in 14 Posts
Mentioned: 0 Post(s)
Quoted: 3 Post(s)
Feedback Score: 1 reviews
I had my old 99 in for a recall, had replaced my pads literally the weekend prior to bringing it in, and they tried to tell me that all 4 needed to be replaced, I was so pissed and asked to see who/how they determined it and they somehow got my truck confused with some other truck in the bay I looked there was no other superdutys in the bay.


2000 DRW CC 7.3
Exterior: 08 Exterior Clone, 22.5's
Engine Mods: GTP38R WW2, 5 inch exhaust,T500, 6637, TW tunes,DI Up pipes, 6.7 fuel pump fuel system.
Trans Mods: 6.0 trans cooler, JW Valve body,Billet triple disc converter.
Sound Mods: 7" flip out tv, 3-way speakers all around, 12" sub, 500 watt amp.
Misc:dieselsite coolant filter, max ac assist, BRV, IHD,gauges, CCV

Next up power rear window
campbellflage is offline  
post #5 of 13 Old 03-30-2014, 06:48 AM Thread Starter
Compression Ignition Addict
 
dieselforfun's Avatar
 
Join Date: Aug 2012
Location: Norco
Posts: 176
Thanks: 4
Thanked 2 Times in 2 Posts
Mentioned: 0 Post(s)
Quoted: 2 Post(s)
Feedback Score: 0 reviews
Quote:
Originally Posted by campbellflage View Post
I had my old 99 in for a recall, had replaced my pads literally the weekend prior to bringing it in, and they tried to tell me that all 4 needed to be replaced, I was so pissed and asked to see who/how they determined it and they somehow got my truck confused with some other truck in the bay I looked there was no other superdutys in the bay.
Its a shame how bad of a wrap dealers have . But its true they just dont get it .

dieselforfun is offline  
post #6 of 13 Old 03-30-2014, 06:46 PM
Compression Ignition Addict
 
F450Harley's Avatar
 
Join Date: Jan 2013
Location: Rancho C. CA
Posts: 175
Thanks: 0
Thanked 2 Times in 2 Posts
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Feedback Score: 0 reviews
Dieseforfun……………I see your location is Norco. Please don’t tell me you took your truck to He****rg Ford.
I have yet to hear a person say something positive about them.

Title on hand like always
F450Harley is offline  
post #7 of 13 Old 03-30-2014, 07:36 PM Thread Starter
Compression Ignition Addict
 
dieselforfun's Avatar
 
Join Date: Aug 2012
Location: Norco
Posts: 176
Thanks: 4
Thanked 2 Times in 2 Posts
Mentioned: 0 Post(s)
Quoted: 2 Post(s)
Feedback Score: 0 reviews
Quote:
Originally Posted by F450Harley View Post
Dieseforfun……………I see your location is Norco. Please don’t tell me you took your truck to He****rg Ford.
I have yet to hear a person say something positive about them.
Yup sure did , live and learn . I heard that the pitman arm nut should be torque to like 350 . It looks like they put a pair of channel locks and tightened it

dieselforfun is offline  
post #8 of 13 Old 04-01-2014, 09:39 AM
Member
 
Snowboarder7710's Avatar
 
Join Date: Feb 2014
Posts: 60
Thanks: 3
Thanked 6 Times in 6 Posts
Mentioned: 0 Post(s)
Quoted: 5 Post(s)
Feedback Score: 0 reviews
good to know. im in rialto and have gone to citrus ford. theyre pretty good...so far.
Snowboarder7710 is offline  
post #9 of 13 Old 04-01-2014, 10:49 AM
Super Moderator

 
Heavy_GD's Avatar
 
Join Date: Aug 2013
Location: 804Va
Posts: 12,970
Thanks: 3,600
Thanked 974 Times in 915 Posts
Mentioned: 90 Post(s)
Quoted: 1072 Post(s)
Feedback Score: 3 reviews
They up sold you, its how they survive. Consider it a donation.

GD - 06 CCSB FX4 Lariat

https://www.gofundme.com/2464axqr

Quote:
Originally Posted by 6.0Stroker View Post
It's Toren. .. don't question it ..
Heavy_GD is offline  
post #10 of 13 Old 04-01-2014, 12:37 PM
Compression Ignition Addict
 
jesilvas's Avatar
 
Join Date: Feb 2009
Location: Nacogdoches, TX
Posts: 11,148
Thanks: 0
Thanked 27 Times in 25 Posts
Mentioned: 0 Post(s)
Quoted: 1 Post(s)
Feedback Score: 0 reviews
Quote:
Originally Posted by Heavy_GD View Post
They up sold you, its how they survive. Consider it a donation.
This.

I had someone get snotty with me, asking me why I charged him so much to check all systems on his trailer. Ummm, because it took that long.

Then asked if I could just fix the brakes and not charge the diagnostic time.

They asked you to do work, you said yes, they charged you.


And wash it? Are you a princess? If you would have asked, they might have. But I don't throw in washes for free just because you asked me to do work for you and I billed you. It's business.

If they had marked it, been rude, screwed you it'd be different. From all we have to go off of right now, you asked for work, they offered more services, then billed you.



2000 F-350 Lariat Super Duty, Dually, CCLB, 7.3L
4R100, 2wd
330,000 + miles
jesilvas is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Ford Powerstroke Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome