Compression Ignition Addict
Join Date: Mar 2011
Location: Great Falls, VA
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Stealership Recommended Service @ 84K Miles small rant
I got a coupon the other day in the mail for an oil/filter change, tire rotation, check and top off all fluids, 107 point inspection, and some other small stuff from the dealer, so i called and tried to make an appointment and took her in last night dropped it off..
First off, I hate taking my truck to the dealer, they always seem to find something they think is wrong that doesn't really need attention just to get some $$ out of you. So big mistake by taking it there in the evening because the service writer there in the evening doesn't know his A$$ from a hole in the ground. All the diesel guys and the regular service writer all leave @ 3PM. The first words out of his mouth, "Do you have an appointment?" not even a hello how are you, how can i help you.. zippy.. so that made me kinda angry. I told him i called earlier to make an appt and the guy i talked to just said bring it by. He rolls his eyes and says "OK, No Appointment" and writes that down on the paper as if it was a bad thing. I told him specifically about the DPF delete and tuner and make sure they don't try to reflash my PCM/TCM. He looked at me with blank stare and proceeded to say, i have no idea what you mean. he was being a dbag at this point. and i told him not to replace my drain plug, i have a fumoto valve in place. and he plays dumb on that one too.. at this point i'm getting frustrated and i've only been there 5 mins.
So they call me this morning, the legit service writer this time, finally someone who knows what they're doing.. and he starts recommending all these different things i should have done to my truck.. for the tune of $800.
Here is what he recommended: Tranny service, includes flush and refill, Injector service ( I dont even know what they do on that?) and power steering fluid flush and refill.
I tell them to go ahead and to the tranny flush.. its prob never been done, he said the fluid was darker than normal.
so after the $89 oil change and tranny service, the total is just over $300
My question to you guys.. have you ever done the injector service? what is involved? does it really help? i run power service every other tank and drain my water separator once a month.. and same goes for power steering fluid.. i cant recall ever getting that done on any of my vehicles. even with the 37's while moving slowly, i can turn my wheel from lock to lock with 1 finger. any of you guys recommend it?
next time i will be going to the other dealer a little bit further down the road.. this one i've been going to does good quality work, but they are just horrible with customer service.
2008 Ford F250 6.4L Crew Cab Short Bed King Ranch
3.5" ReadyLift Leveling Kit, 37x13.5x20 Toyo MT's on stock 20's, Dual Steering Stabilizer, Livewire w/ IDP, KEM, Gearhead, S&B, 5" Flo-Pro, Rudy's EGR Delete and Cold Side Pipe, CCV
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