Spartan tuners

[svt28640]

I ordered a spartan tuner for a 6.4 with 350 hp tunes last week. $1250 bucks. I get it an its not even programmed to do egr deletes. So i call to find out what i need to do. Guy said get serial number vin an stradegy an call right back an we will take care of you. I call back An the women answers the phone an was carrying on a personal conversation in the back ground for nearly a minute before i said "excuse me ma'am" She responded "yeah" i told her i just spoke to a man an told her what i was told to do an she said well i cant help you, your gonna need to email tech support. She procedded to call me a "lil Fu**@# " an hung up on me. So needless to say i will never be doing business with spartan again. An there tuners are nothing of what ud expect. Sorry to rant just thought id share maybe save someone some aggravation

[powerstroke4ever]

Thats weird everyone at spartan has always been very nice to me and helped me in every way they could. And for you're EGR delete tunes i believe you have to have a level 3 license or just update it online its very fast and easy.

[Antonm]

EGR delete tunes come with Spartan now. Check out there website and download the tunes you need. I personnally love the 210 tow performance late lockup tune. Allows me to pull my huge fiver around and drive the truck unloaded on the same tune.

[Clayton1985]

There is obviously more to this story......


She called you a "lil ******" out of left field? And the spartan tunes ARE egr delete....there are like 4 choices per HP level. egr on/off and TC lock up early/late..

Oh, and the dashdaq is pretty much the best tuner (depending who you ask) other than HS you can get.... Id like to know what you were expecting??

[08stroker250]

I responded to this same thread on another forum:

Spartan diesel - PowerStrokeNation : Ford Powerstroke Diesel Forum

We don't have a female that works in our office. I am not sure who you spoke with or why the conversation went as it did.

Our EGR delete tunes are on our website. All you have to do is log-in and download them.

[jac97psd]

Originally Posted by svt28640

I ordered a spartan tuner for a 6.4 with 350 hp tunes last week. $1250 bucks. I get it an its not even programmed to do egr deletes. So i call to find out what i need to do. Guy said get serial number vin an stradegy an call right back an we will take care of you. I call back An the women answers the phone an was carrying on a personal conversation in the back ground for nearly a minute before i said "excuse me ma'am" She responded "yeah" i told her i just spoke to a man an told her what i was told to do an she said well i cant help you, your gonna need to email tech support. She procedded to call me a "lil Fu**@# " an hung up on me. So needless to say i will never be doing business with spartan again. An there tuners are nothing of what ud expect. Sorry to rant just thought id share maybe save someone some aggravation

You're a retard troll.

[svt28640]

There is no egr on/off options. An i understand they can be downloaded, you would just think with the race tunes they would be ready kinda aggravating... An believe what you'd like, but i assure you i have better things to do then make up this story.

[svt28640]

and i suppose a random women answered the phone then.

[svt28640]

Mark is who I was talking to initially, he was helping me an asked me to call back with serial number.

[powerstroke4ever]

I'm pretty sure if you run the 275hp+ there is no egr delete but for lower tunes you have to down load them,because not every one runs a egr delete yet, ounce you have you're truck running you won't be disappointed with the tuning that spartan diesel provides