Yes, I have the same issue. If you are under warranty, dealer should replace. I suspect my camera is dead. I opened up the tailgate and also checked the connections. Camera is a poorly made unit. Super Duty tailgates are a tough place to live and they should have OEM'd a better unit. Mine was pretty much frozen most of the winter and unviewable anyway (internal moisture). Going to warranty soon but have not found the time to take the truck in to fix this issue, TPMS sensors (false) alerts and undergo the mandatory flash program.