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Old 06-23-2011, 10:52 AM
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What do I do?

A few weks ago my egr failed, I got it fixed and drove it home but it turned on the check engine light. I scanned it and it said dirty egr valve. Took it to the dealer for an oil change last Friday and they flashed my PCM while I had my sct programmer installed. They didn't fix the egr valve because I didn't have time. After the new Ford flash my truck through another code since it doesn't have the dpf, no biggie. I put the dpf back on and took it to the dealer to have the egr replaced but since it was reflashed they couldn't find the trouble codes. Now they want to charge me $220 for a diesel diagnostic check, but I don't think I should have to pay since they didn't fix anything. What should I do?
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Old 06-23-2011, 02:24 PM
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I would think that if its the same dealer they would remember the truck since it has been in a few times in the last couple of weeks. I would talk to the tech who worked on the truck and see what he might be able to do for you.
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Old 06-24-2011, 06:14 PM
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raise ever living hell with them!!!! if you dont make the service writer cry, you aint doing it right.

i agree that they should remember you. and if they dont fix anything what are they charging you for??? doesnt make sense to me.
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