Front window scratches - Ford Powerstroke Diesel Forum
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Old 09-02-2010, 05:34 AM
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Front window scratches

Anyone else have front window scratches really bad from the molding? Mine are HORRIBLE. Like when i roll the windows up and down they screech like nails on a chalkboard and you can visibly see the scratches which are more noticible near the bottom but go all the wya up the window. Anyways I took my truck to my dealer earlier this summer and asked if they could do anything for me since there's a TSB out about the molding scratchign the windows.

My answer was the since I was out of my 36k warranty that they could only replace it for me if it were a recall and not a TSB. They said it would be atleast $700 for the new windows and molding, plus I would have to get them re-tinted. Anyone else go through an ordeal like this or actually get yours replaced in or out of 36k warranty?

I've thought about writing a letter to ford seeing if they could do anything for me as I have been a loyal customer my whole life. It kinda sucks to have a $50K truck that has the steering wheel peeling and the windows screeching and scratched to pieces. And it's not like I offroad or anything, it's a pavement princess.
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Old 09-02-2010, 02:12 PM
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I've got some scratches on mine from going up and down, but nothing like what your describing. When the window is down snap the felt seal with your fingers to get the dust and debris off of it and that should stop the noise. It did mine.
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Old 09-02-2010, 04:03 PM
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I got it too and my right passenger window moves at a slower pace and my blow in door motor is messed up I just need to find the time to bring it in
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Old 09-02-2010, 05:02 PM
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Yes me too-driver side, scratches, nails on chalk board sound, Ford body shop has a TSB out, you should be covered, I'd get a copy of the TSB and show thr Dealers GM.
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Old 09-02-2010, 05:58 PM
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I talked to her and she said that since it is a TSB it would only be covered if I was in my 36,000 mile warranty. I have it on BOTH my front windows and it's REAL bad. you can see scratches going all the way up the window and I hate it, it looks horrible.
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Old 09-02-2010, 06:04 PM
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I've got this too and you can see it real bad especially since of the window tint.
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Old 09-02-2010, 06:11 PM
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Was this something fixed on later model 6.4's? I get a sound every now and then but I just clean the felt with my fingers and all is good. No scratches yet. Knock on wood.
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Old 09-02-2010, 06:13 PM
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You have to keep your window moldings super clean or they will do this. The tsb basically increases the gap to help this from happening again.
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Old 09-02-2010, 07:23 PM
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My truck was in the dealer last week and i said whats up with all these scratches and was told that they all do it. I said there is a tsb out. Now all the parts are in and tomorrow im getting both belt moldings and both front windows replaced at fords expense o and mine has 35650 on the clock just in time i guess.
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Old 09-02-2010, 07:29 PM
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My truck has them as well . I was told by my glass guy there is nothing you can do but replace em once the damage is done . My truck's moldings just fell apart and that is what caused mine . I replaced them all last week since I had them out anyway .
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