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  #1  
Old 04-02-2012, 05:21 PM
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Oh Dealership,

Well today I went to the dealership to get a alignment and the AC recharged. Left with AC recharged for twice as much quoted, and no alignment.

Well truck was at 6" and added 2" and then truck pulled to the left and steering wheel is 1/8 turn to the right. So i have lived with it forever and finally decided to get it fixed. Well that didnt work out. I have talked to New Country Ford in Saratoga Springs before and they said yes i can align your truck. I get there and they say yes we can do it for $89 + Tax. Then the service manager talks to the tech or someother boss and comes back with $129 + Tax. So ok whatever, bigger tires and lift and they are not experienced i will pay it if they can do it. So I figure that and then also evacuate and recharge the AC. Since it was discharged during the Headstud instalation.

Well that was quoted at $140. So right now figuring $270 with an alignment and recharge. Ok a little high but it will be done.

Leave it there at the dealership for 6 hours and i get a call that they cannot do the alignment because the tires dont fit their machine.( At another dealership when i initially installed the lift in Feb 09 i got charged $60) So they said that they cannot do it but will do an alignment check not a full alignment. (HMMMMMMM what is that? a tire kick?)

Ok so whatever get the AC done then right? So two more hours go by and i get a call. "Well we have evacuated your AC and reCharged it and it still blows hot. We think that it is that the orifice is clogged and we want to evacuate, change the orifice (YG-346 F5UZ-19D990-AB), then recharge and check it and get back to you." Ok well whatever just get something done while you have my truck all day. They do as they said and well AC works. I guess the orifice was clogged and they think it is from the compressor going to ****.

So now i have AC and no alignment done. I asked them that if they did test drive it to look for a boost or exhaust leak that happens around 17#. Well look at the last comment on the report. WTF!!!!!!!! I will never bring my truck back there. And that was from their #1 diesel truck mechanic.

Attached are the scans of my receipts.




Last edited by YoungMT Hick; 04-02-2012 at 05:40 PM.
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  #2  
Old 04-02-2012, 05:43 PM
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Not sure what the comment was because it doesn't seem to show up on that report, but if it's like their diagnosis of the AC, they should have seen high head pressure due to clogged orifice tube. Shouldn't have taken two tries to get that one right!
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Old 04-02-2012, 05:50 PM
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lots of slang on an official report. how is turning the boost gauge down going to help anything, the boost gauge doesn't control anything, it monitors.
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Old 04-02-2012, 05:55 PM
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Wow, WTF??? Hissing noise near the turbo is usually a blown expansion joint at the up-pipe or y-pipe. Not sure what the dealer tech was talking about. BTW, it's heard and not "herd"... LMAO!!!

Some dealer techs are absolutely great and are worth their weight in gold. Unfortunately, they are usually the ones who go and start their own shops, so you sometimes can't tell how GREAT they are as Powerstroke techs. Best of luck in finding someone who knows what they are talking about.
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Old 04-02-2012, 05:59 PM
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^^^ guilty by association
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Old 04-02-2012, 06:07 PM
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Quote:
Originally Posted by sinner6.0L View Post
^^^ guilty by association
LMAO! C'mon now. I can't lump all the techs into the same pool. Some folks break out and do it on their own. Others can't quite do that and have to slug it out at the dealership. Knowing the good ones from the bad ones usually requires folks like yourself or forums like this one.

We're fortunate to have you here, Matt!
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Old 04-02-2012, 07:44 PM
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grrreat service

Do you have a 4x4 shop around they should be able to handle the alignment or know where to go, or if you have to through some stockers on and align it.
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Old 04-02-2012, 08:29 PM
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requests that the truck isn't tuned and doesnt want it tampered with...

you know there.... 200's with a pmax and no tuning?? really robbing yourself of some power
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Old 04-03-2012, 10:14 AM
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Sorry to hear about your bad experience, I too don't understand the "turn your boost gauge down" comment. Mine was hissing as well and I took it to 3 dealerships before they finally told me it was the y pipe.


Sent from my Autoguide iPhone app
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Old 04-03-2012, 01:20 PM
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The "herd" and "outta" is the best part.
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