Join Date: Jan 2012
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Just Wanna Rant and share my experiences!
Well been lurking here for a few months, soaking up as much info as I can.
The beginning of January I traded my 2001 Lariat Supercrew F150 for a 2006 Lariat FX4 F250 CCSB and purchased an aftermarket warranty from the dealer.
Two weeks later I would get a wiff of coolant outside my truck once in awhile, not cool. Took it back in to dealer and mentioned maybe back egr cooler. They kinda laughed at me and asked how I would know. A couple hours later they called me and confirmed the egr cooler was leaking and informed me that my warranty was not even in effect yet. 30 days after purchase? Does not matter they took care of it and replaced the egr cooler, egr valve flushed the cooling system with vc-9? cleaned the turbo and changed the oil.
Two days later I got my Edge Insight installed and coolant temp was in the 170's, bad thermostat so I replaced it and was able to get an accurate read on my temp deltas, 10-12 degrees, not cool.
About this time my Insight started screwing up. It would shut off repeatedly just commuting the 40 mile round trip. to the tune of 6-10 times a day. Called edge and loaded an update on it still same thing. Sent the unit back to Edge a few days later, and back to me a couple days later. Called edge and asked what was done and what was wrong. Nobody could really tell me! One guy said it looked like they replaced a microchip?
Well I ran it about a week after it was returned to me, shutting off all the time before I took it to an automotive electrician. Edge told me the remote start was interferring with it that was previously installed. The tech looked over everything and checked the obd port for voltage drop which is what signals the Insight to power down. Nothing, he told me something was wrong with the monitor.
So I called Edge back told them what I had done and I needed to get to the bottom of this. Finnally got to talk to somebody that knew what was going on and he told me that they had a run of units that had a microchip that was made in taiwan after the tsunami in Japan that would fail in the cold at like anything below 30 degrees. They had replaced it and all I had to do was hook it back to the computer and update it. (Silly Me! Would have been nice to have had someone tell me before all this BS)
Anyway now that the edge is fixed and my temp deltas are more like 20-25 degrees apart I took my truck back to dealer and told them that my oil cooler was plugged. Counter man said How do you know that? so I told him about my temp deltas and he just stood there looking at me funny! I told him to just write it down on the paper for the tech. After arguing with them about why they didnt replace both coolers initially I was on my way with a new oil cooler in my truck.
Im pleased to finally say my deltas are now 5-7 degrees apart.