is there any god dam dealers out there that are honest and not screw the customers? i took my 6 leaker to a "truck only" stealer er dealership in northern jersey (hudson county) for what appeared to be a bed plate leak. they told me it was the rear main. so they drop the trans and change the seal under warranty. i said what the hell im due for a trans service so i pay them to service my trans. 1 week later the same leak is back and they then change the crankcase seal. another week goes by and the leak returns yet again. they drop the trans again and change the rear engine cover. they assured my its not the bed plate seal. 2 weeks go by and the leak returns for the 4th time.
so i took the truck to were i bought it in central jersey. they charge me $25 for the oil dye and tells me they cant find a leak. i told them why there charging my for the dye and not put it under warranty. the service advisors exact words were "oil seapage is perfectly normal and we dont know whats wrong with the truck" he then tells me the tech cleaned the oil leak and return the truck if it leaks again and he'll refund the dye charge. whatever
so 2 weeks go bye again and the same leak returns. as i look underneath more thoroughly the trans is leaking oil everywhere. i took it to a 3rd dealer and they tell me the trans was overfilled by 3.5 quarts, and the the pressure loosened the cooler lines. because this was a "man caused" error, i had to pay to get my trans reserviced. so i call back that truck only dealership and they denied over filling the trans, and that its impossibel to have driven it for so long over filled. the service manager suggested that my atf fluid was topped off at a gas station. im like wtf im calling ford. i then call the general manager and he denied having the trans over filled. he stated he would call me back but never did.
when i picked up my truck i asked the 3rd dealer to give me an abstract of the warranty work from the "truck only stealership". as i looked at the details, under the last visit on the comment logs the tech forgot to cover up their scheme and stated that "oil dye found leaking from bed plate gasket" no where in that parts list abstract do i see a bed plate gasket.
my suspicions were confirmed all along. those lazy scheisters did not want to deal with removing my cab and pulling my motor , so they lied and try to brush up the work. i call ford and they stated theres nothing they can do because its a privatly owned dealership. i called out the customer service rep and told her that ford spends millions on commercial advertisment to take our vehicles to a ford dealership and get serviced by a certified ford tech and its thier moral obligation to hold them accountable when they screw up. again she states theres nothing ford can do.
i did everything i could to properly maintain my truck and get it serviced and this is how ford and thier certain stealerships treat customers. i now still owe $10,000 on the truck and found oil leaking out of my pass side head gasket. my warranty expires in april so the truck is going back to dealer #3 on monday.
moral of the story is my next $55,000 truck wil not be a ford.