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post #1 of 31 Old 01-03-2011, 03:05 PM Thread Starter
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If you know anything about SCT, Help!

Maybe you experts can help me, I just bought a brand new xcal2 sf progammer and i went to program my truck and it said " Unsuported ECM, check for updates". I tried to update the programmer but it just isnt working out. I installed my XC2LiveLink and that went great but when i tried to install my USB Drivers it is not leting me when i try to seach for the file name. So i am guessing that i need those USB drivers for the programmer to be reconized by the computer?? How do i do this because it realy starting to get on my last nerve . So how do i update my programmer. Thanks!

(2004 F250 6.0)

The programmers model number is 9415


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post #2 of 31 Old 01-03-2011, 03:38 PM
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Did you buy a used unit??

SCT Performance LLC. - SCT SupportSuite



What does the Error: 'Wrong ECM Type' mean? - SCT SupportSuite

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post #3 of 31 Old 01-03-2011, 04:24 PM Thread Starter
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So i have figured out that when i go to upload the drivers it wont let me click ok. I go to the folder when searching and find the folder SCT and then click on the folder SCT live 3 and it wont let me click ok... I dont even know what a driver is. But i do know that i followed the support link for upload drivers step for step and it will not work?


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post #4 of 31 Old 01-03-2011, 04:28 PM Thread Starter
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Also i checked the tuners status and it shows me STAT= unused.... If i plug in the programmer and it pops up as new software, i click on advanced, then i browse for a folder with the drivers, what folder should i be looking for? because i dont know that the one i am looking for is the correct one even though it says SCT Live 3


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Last edited by 843Powerstroke; 01-03-2011 at 04:32 PM.
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post #5 of 31 Old 01-03-2011, 04:32 PM
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I've never tried it, but did you try to manually install the drivers?


This might help you.
How to Check/Manually Install Drivers - SCT SupportSuite

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post #6 of 31 Old 01-03-2011, 04:37 PM
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You try contacting SCT customer service....sounds like you're running a later Windows based OS...i.e. Vista or 7...and you may be running 64bit....this could be your problem. SCT will ask these questions and get you a work around.

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post #7 of 31 Old 01-03-2011, 04:42 PM Thread Starter
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I have tryed it on three computers, one was running xp the other xp, and the other is a brand new computer so i think it was windows 7. Also is the computer pulling the drivers off of the programer? sorry im computer stupid


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post #8 of 31 Old 01-03-2011, 05:04 PM Thread Starter
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Quote:
Originally Posted by Lilpooh View Post
I've never tried it, but did you try to manually install the drivers?


This might help you.
How to Check/Manually Install Drivers - SCT SupportSuite
That helped a good bit but when i click on the unkown devise and try to update drivers automaticly it come up as "cannot update drivers because software needs to be installed". What software? I am lost with all of this, thanks for yalls help so far


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post #9 of 31 Old 01-03-2011, 05:19 PM
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Sounds like you downloaded the live link instead of the SCT Device Updater program. You need that before you can update. Do you have the updater on your computer you are trying to connect to?

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post #10 of 31 Old 01-03-2011, 05:22 PM Thread Starter
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Quote:
Originally Posted by BirddogTN View Post
Sounds like you downloaded the live link instead of the SCT Device Updater program. You need that before you can update. Do you have the updater on your computer you are trying to connect to?
No i do not have the updater on my computer, what do i do after i download the updater? and do you have a link to that updater? The only thing that i downloaded was the Livelink off of the cd that came with the programmer.


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