RCD Experience - Ford Powerstroke Diesel Forum
User Tag List

 
LinkBack Thread Tools Display Modes
post #1 of 5 Old 11-03-2010, 05:24 PM Thread Starter
Serving Our Country!

 
topdwg's Avatar
 
Join Date: Sep 2007
Location: Jacksonville, NC
Posts: 2,167
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 0 reviews
RCD Experience

Thought I'd share my recent experience with RCD. I'm in the process of changing out my oil cooler and I figured while I was at I might as well delete my egr. I shopped around and though I wanted one from FCDP I ended up purchasing one from RCD. I was on ebay and I noticed they had some for sale for $225 or best offer. I said why not, I offered $185 (free shipping) and asked for a military discount. To make a long story short they accepted it. This was yesterday, well because I was at work I could not go onto ebay and complete the purchase. I called them up and spoke to a gentlemen to see if I could pay online. He said sure and sent me their paypal address. I paid and received conformation that it was shipped today. Being concerned it wouldn't make it here on time I called. Sure enough it wouldn't, man was I pissed. I asked if I could buy another and have it overnighted and when the other one I bought came could I send it back? The gentlemen I was talking to said hold on. He came back on the line and said here's what I can do. Buy the other and I'll have one of my guys hand deliver it to UPS and two day ship it to you and that he'd cover the shipping charges! I know many have had problems with RCD both with customer service and some of their products (injectors), but for me at least this time they took care of me. Figured I'd share, since stuff like this never happens to me.

2012 F-350 SRW King Ranch
SOLD - 2004 Lariat F-250 4x4
6.5 Pro Comp Lift W/ Fox Shocks, DeeZee Tool Box, 08 Diff. Cover, 37x13.5/20's Pro Comps, Zoodad Mod, SCT w/custom tunes, 4 in EX., AFE Intake, ARP, Recon Lights, High Idle Mod, RCD EGR Delete, Fumoto Valve, Oil Bypass Kit, 03 Turbo, Yukon Gears, Farmboy Stage II Traction Bars, Dieselsite Coolant Kit, Amsoil, HIDS, Edge Insight CS, PHP FICM
topdwg is offline  
post #2 of 5 Old 11-03-2010, 05:39 PM
Compression Ignition Addict
 
azkcr's Avatar
 
Join Date: Oct 2009
Location: Borger & College Station TX
Posts: 5,311
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Thanks: 0
Thanked 4 Times in 3 Posts
Feedback Score: 1 reviews
Wow. That's pretty good!!
I'm a sucker for good customer service!

Ben Conner
LSP Assistant Director

Got every PSD made...
My DD: '13 6.7L with Optimus Prime's wanker still on the exhaust

azkcr is offline  
post #3 of 5 Old 11-03-2010, 05:41 PM Thread Starter
Serving Our Country!

 
topdwg's Avatar
 
Join Date: Sep 2007
Location: Jacksonville, NC
Posts: 2,167
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 0 reviews
It does for me to. My truck is going under the knife on Saturday and it had to be here. I'm happy thus far it's working out. I've probably ruined it. My luck the UPS truck will crash on it's way to my house...haha

2012 F-350 SRW King Ranch
SOLD - 2004 Lariat F-250 4x4
6.5 Pro Comp Lift W/ Fox Shocks, DeeZee Tool Box, 08 Diff. Cover, 37x13.5/20's Pro Comps, Zoodad Mod, SCT w/custom tunes, 4 in EX., AFE Intake, ARP, Recon Lights, High Idle Mod, RCD EGR Delete, Fumoto Valve, Oil Bypass Kit, 03 Turbo, Yukon Gears, Farmboy Stage II Traction Bars, Dieselsite Coolant Kit, Amsoil, HIDS, Edge Insight CS, PHP FICM
topdwg is offline  
post #4 of 5 Old 11-03-2010, 05:44 PM
Compression Ignition Addict
 
azkcr's Avatar
 
Join Date: Oct 2009
Location: Borger & College Station TX
Posts: 5,311
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Thanks: 0
Thanked 4 Times in 3 Posts
Feedback Score: 1 reviews
Maybe order it a lil bit sooner than the week b4 operation.. LOL!

Ben Conner
LSP Assistant Director

Got every PSD made...
My DD: '13 6.7L with Optimus Prime's wanker still on the exhaust

azkcr is offline  
post #5 of 5 Old 11-04-2010, 03:46 AM Thread Starter
Serving Our Country!

 
topdwg's Avatar
 
Join Date: Sep 2007
Location: Jacksonville, NC
Posts: 2,167
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 0 reviews
True, it was a last minute thing, BUT before I place my order I called and they said it would be here on Thursday. The problem is they waited a day to ship and because of that it pushed the arrival date to Monday.

2012 F-350 SRW King Ranch
SOLD - 2004 Lariat F-250 4x4
6.5 Pro Comp Lift W/ Fox Shocks, DeeZee Tool Box, 08 Diff. Cover, 37x13.5/20's Pro Comps, Zoodad Mod, SCT w/custom tunes, 4 in EX., AFE Intake, ARP, Recon Lights, High Idle Mod, RCD EGR Delete, Fumoto Valve, Oil Bypass Kit, 03 Turbo, Yukon Gears, Farmboy Stage II Traction Bars, Dieselsite Coolant Kit, Amsoil, HIDS, Edge Insight CS, PHP FICM
topdwg is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Ford Powerstroke Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome