Join Date: May 2009
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FICM and warranty
So I bit the bullet and took the 2004 F350 with the 6.0 down to the Ford garage to get a diagnosis...
They said weak batteries have caused the FICM to go bad...truck still runs though (but having problems obviously, rough idle at start up, white smoke at start up, surging, poor fuel mileage, etc...).
They want $250 to put in 2 new batteries.
$1100 to replace the FICM.
I know I have other options for the batteries...what about the FICM? The dealer says $1000 part and $100 labor...do I have options besides the dealer for that or is that something in which the program is loaded after it's installed?
My 2004 truck was built in May of 2004...so I'm 7 months out of warranty (it's got 95K miles). Service manager says he's had a little luck getting Ford to do some warranty work when it's a couple thousand miles out but never if it's a day over...
I'm going to call Ford myself...what they hey right...worst they can say is no...any recommended strategies to get them to pay for the repair? Or maybe have them pay for the part and I pay for labor or something like that?
The only arguments I could come up with is
The FICM has been known to be problematic...
Also no where in the owners manual does it tell someone to check/replace the batteries (or does it?). If that FICM is so sensitive to good batteries how would I know about a of a drop in power of the battery (still starts the truck with no problems) and that it's time to replace the batteries in order to protect such an important part of the electronics...
Do I play the card that this is the first Ford I've bought...have had Dodge and Chevy trucks before with no issues...If this is what I can expect from Ford then maybe I go back to Chevy/Dodge?
Just tough to pay that bill I guess...hope I don't sound like I'm whining...
Thanks for any advice!