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Old 10-09-2009, 08:08 PM
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Truck back, low boost

Just got my truck back from the dealer after head gaskets, oil cooler, egr cooler were replaced and now I noticed after I washed all the grease off my truck that I was boosting max 15psi at WOT on both aftermarket and speedo boost gauges. I was wondering if maybe they forgot to properly attach a tube or what? Any ideas? Tomorrow is Saturday and the mechanics probably won't be in the shop. I had this problem once before and they actually cleaned my turbo because the vanes were sticking, but that was done only a few months ago...
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Old 10-10-2009, 01:01 AM
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check all of the charge air cooler tubing connections for leaks or loose clamps first, second make sure the up pipes to the turbo are on correctly and tight and not leaking. no to bash the dealerships but my god they need to learn some better customer service measures. my friend has been battling with a local dealer lately and everytime he takes it there for warranty work, it goes back at least twice after he gets it back in the same week to fix things they left loose or didnt install properly...kinda sad and they leave the truck a disaster when they are done. i dont get it, i work in a heavy duty diesel shop and if me or any of the techs i work with leave semis dirty after working on them, we hear about it from our superiors and its generally not pleasant. we have to steam clean our work when we are done. i just dont see why they keep doing this and obviously others experience this as well.
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Old 10-10-2009, 10:57 AM
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Quote:
Originally Posted by hazard View Post
check all of the charge air cooler tubing connections for leaks or loose clamps first, second make sure the up pipes to the turbo are on correctly and tight and not leaking. no to bash the dealerships but my god they need to learn some better customer service measures. my friend has been battling with a local dealer lately and everytime he takes it there for warranty work, it goes back at least twice after he gets it back in the same week to fix things they left loose or didnt install properly...kinda sad and they leave the truck a disaster when they are done. i dont get it, i work in a heavy duty diesel shop and if me or any of the techs i work with leave semis dirty after working on them, we hear about it from our superiors and its generally not pleasant. we have to steam clean our work when we are done. i just dont see why they keep doing this and obviously others experience this as well.
Thats the way my dealership is when I got my truck back it was cleaner than when I gave it to them, every time I take it in for an oil change they wash it for free......as long as I am driving a ford they will have my business.
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Old 10-10-2009, 11:07 AM
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Hmm..interesting comments r.e. dealerships. Where I live there is a "the" local Ford dealership that has done, very, very, very well for the owner. Some of the staff are indeed friendly but that is where it ends. My wife and I purchased nearly a quarter million dollars worth of trucks etc. from that dealership (and have purchased many other trucks over the years from them also..we are very loyal people) and the follow up, customer service has been horrific..I mean non existent!!! I have never had one call, note..not even an email lol about my own F350..never a call to see if we were happy with the hundreds of thousands of dollars we had spent on Ford vehicles..nothing..not a toaster..nothing..lol! In fairness..I don't think any of the dealerships here offer "any" customer service in any way shape or form any longer..nothing.
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Old 10-10-2009, 04:08 PM
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Since I can't get it back to the shop till monday, would it be safe to drive around tonight and tomorrow on stock tuning with low boost like this? I had some stuff I needed to take care of. Pick up new beds and what not... It my EGTs don't get too high I assume its alright? I'm so shocked ford gave me this truck back with no boost and definite loss of power because of it.
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Old 10-10-2009, 05:28 PM
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Man that sucks. It makes me sick when techs hack job the vehicle they are working on. Sorry to hear about your bad dealership experience. It's not recommended that you drive your truck broke but if you need the truck then you need the truck. You are gonna notice a lack of power. Make sure that they plugged the vgt solenoid back in.
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Old 10-12-2009, 11:25 AM
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The mechanic at the dealer cut my aftermarket boost air hose and caused the leak. It needs a new hose, which I'm getting tomorrow.
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Old 10-12-2009, 11:58 AM
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glad you figured it all out man. hopefully they are taking responsibility for ruining you boost hose...
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Old 10-12-2009, 12:01 PM
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good luck........
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