need dealer help - Ford Powerstroke Diesel Forum
User Tag List

 
LinkBack Thread Tools Display Modes
post #1 of 4 Old 10-07-2009, 03:18 PM Thread Starter
Compression Ignition Addict
 
jcmer22's Avatar
 
Join Date: May 2008
Location: Wilmington, MA
Posts: 239
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 2
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
need dealer help

back about a week ago i brought my truck to the dealer cause i had a coolant leak coming from the drivers side somewhere. they told me it was a faulty overflow cap and i had to pay the diagnostic fee with is 3 hrs labor $300. i was pissed but i paid it and left. on monday i noticed a huge puddle of coolant on the ground and brought it right back. now they say its bad intake gaskets and its under warranty so $300 for them to misdiagnose it and now i have to pay another $100. long story short he said he couldnt authorize waving the fee so i had to leave and come back when the service manager is there. how do i get my money back from the first service? or get $200 back and they pay the deductable? thanks for the help
jcmer22 is offline  
post #2 of 4 Old 10-07-2009, 04:01 PM
Compression Ignition Addict
 
Join Date: Jun 2009
Location: Molalla, Oregon
Posts: 957
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Talk to the service manager, if that don't work contact ford customer service, if that dont work contact the BBB-I'm sure the dealer is a member? if that dont work I would seek another dealer or even contact a lawyer. I know its only 300 bucks but assuming the service manager does not take care of this, it paints a nasty picture of the entire industry. my 2cents

Robsr is offline  
post #3 of 4 Old 10-07-2009, 06:44 PM
Compression Ignition Addict
 
miles97's Avatar
 
Join Date: Oct 2008
Location: western wyoming
Posts: 227
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Just so you know there is no coolant in the intake maniflod. They are blowing smoke up your #ss. And even if it was in the intake area it would leak off the back of the engine.
miles97 is offline  
post #4 of 4 Old 10-08-2009, 01:39 AM Thread Starter
Compression Ignition Addict
 
jcmer22's Avatar
 
Join Date: May 2008
Location: Wilmington, MA
Posts: 239
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 2
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Quote:
Originally Posted by miles97 View Post
Just so you know there is no coolant in the intake maniflod. They are blowing smoke up your #ss. And even if it was in the intake area it would leak off the back of the engine.
i honestly figured the same thing.
jcmer22 is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Ford Powerstroke Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome