need dealer help - Ford Powerstroke Diesel Forum
Powerstroke.org is the premier Diesel Truck Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 10-07-2009, 04:18 PM
Compression Ignition Addict
 

Join Date: May 2008
Location: Wilmington, MA
Posts: 239
Thanks: 2
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
need dealer help

back about a week ago i brought my truck to the dealer cause i had a coolant leak coming from the drivers side somewhere. they told me it was a faulty overflow cap and i had to pay the diagnostic fee with is 3 hrs labor $300. i was pissed but i paid it and left. on monday i noticed a huge puddle of coolant on the ground and brought it right back. now they say its bad intake gaskets and its under warranty so $300 for them to misdiagnose it and now i have to pay another $100. long story short he said he couldnt authorize waving the fee so i had to leave and come back when the service manager is there. how do i get my money back from the first service? or get $200 back and they pay the deductable? thanks for the help
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
  #2  
Old 10-07-2009, 05:01 PM
Compression Ignition Addict
 

Join Date: Jun 2009
Location: Molalla, Oregon
Posts: 957
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Talk to the service manager, if that don't work contact ford customer service, if that dont work contact the BBB-I'm sure the dealer is a member? if that dont work I would seek another dealer or even contact a lawyer. I know its only 300 bucks but assuming the service manager does not take care of this, it paints a nasty picture of the entire industry. my 2cents
Reply With Quote Quick reply to this message
  #3  
Old 10-07-2009, 07:44 PM
Compression Ignition Addict
 

Join Date: Oct 2008
Location: western wyoming
Posts: 227
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Just so you know there is no coolant in the intake maniflod. They are blowing smoke up your #ss. And even if it was in the intake area it would leak off the back of the engine.
Reply With Quote Quick reply to this message
  #4  
Old 10-08-2009, 02:39 AM
Compression Ignition Addict
 

Join Date: May 2008
Location: Wilmington, MA
Posts: 239
Thanks: 2
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Quote:
Originally Posted by miles97 View Post
Just so you know there is no coolant in the intake maniflod. They are blowing smoke up your #ss. And even if it was in the intake area it would leak off the back of the engine.
i honestly figured the same thing.
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Powerstroke Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -8. The time now is 07:16 PM.


Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.1
Garage Plus, Vendor Tools vBulletin Plugins by Drive Thru Online, Inc.

vB.Sponsors