Either they don't have time for little ole me or they're not sure what theyre doin. I took my 95 PSD into them because it wouldnt run. They said it was either my HPOP, Fuel System, or my Motor was done. Those were my only options all of which of course added up to big money. Paid and Left
. It was an IPR Valve.
Took a truck I was purchasing into them to hook up to the computer and check out the vitals. I also asked them to do a full inspection on the truck. Because there was a thump underneath. I talked to the Service Manager and said that I would like all print outs available (for the vitals) and a written 'Condition Report' of the truck.I was told can do. I go back and can't do I guess.
They did print out the reports and said the my number 3 and number 8 injector were failing.
Then I asked for the report on the condition. They said they don't do reports. I was told they were hooking me up with a good price. I replyed your only doing that because Construction Tire would inspect my truck for free for me (Because we had a Commercial Account and they wanted our business) but I wanted a diesel shop to look at it, I know business isn't free but I would like some competition in the price. But weather your hooking me up or not you said you could do it. I asked about the thump underneath they said they dont know. I paid and left and said to myself Why did I go back?
I figured out Sway Bar Bushings.
Ill give them one brownie point they told me that my oil leak was from the Oil Cooler.
Just sub-par!. I was much happier with Gillett backout in Utah.
I started taking my business down to Altamonte Springs, FL to Diesel Specialists. Its an hour further than williams is but I shop where Im happy, Dropped a grand there last weekend
Not ranting just my experience.
I think Williams Diesel is a bunch of Great People. Thats about all I can say....
I do know this one fella up front is named Todd I think and he knows his Cummins from no other from what I have heard!