Dead Edge Insight

[043506.06speed]

It worked this morning when I started the truck and it was working 20 miles latter then when I got home I looked at it and it was dead. I checked the wires and they look good, turned the truck on and off a few times and can't get it to come back on. Called Edge but there is no one there. Anyone else see this before? Any ideas?

[mtcolerick]

My Edge Evolution did same thing so I had to unplug it

[043506.06speed]

Just got off the phone with Edge tech and I'm up again. The problem was bad connection. I use the mount that sticks to the windshield and it must have moved. First he had me plug it to my computer, while I was touching the screen and it came to life, so the unit was working. Then he had me go to the truck and see if the lighter worked and it did, the Edge works off the same fuse. Then plug the unit back up and it worked. So he said bad connection. Happens once in a while. Hope it works for you.