problem with tune

[toddyman88]

Been running my F5 chip for about a year now. 3 weeks ago I swapped from #3 economy to the #4 street race tunes and the truck stsrted running real bad. Irratic idle and died. Re started it and feathered the gas pedal to keep it running and the thing would redline with the slightest of pressure on the gas. Tried to drive it and the thing would shift all crazy like and then take off on its own with very little gas pressure so set it back to #3.
Emailed Dp thru their customer contact form 3 weeks ago and have heard nothing. Re-filed out the form and sent it again tonight. Anyone have a direct email for these guys? Or if your on here DP please contact me so we can sort this out. Going on a trip over thankgiving and need if fixed for that.
Thanks

[SeeYa]

Originally Posted by toddyman88

Been running my F5 chip for about a year now. 3 weeks ago I swapped from #3 economy to the #4 street race tunes and the truck stsrted running real bad. Irratic idle and died. Re started it and feathered the gas pedal to keep it running and the thing would redline with the slightest of pressure on the gas. Tried to drive it and the thing would shift all crazy like and then take off on its own with very little gas pressure so set it back to #3.
Emailed Dp thru their customer contact form 3 weeks ago and have heard nothing. Re-filed out the form and sent it again tonight. Anyone have a direct email for these guys? Or if your on here DP please contact me so we can sort this out. Going on a trip over thankgiving and need if fixed for that.
Thanks

My apologies for not getting back to you. Which email did you use? For this type of tuning issue its best to email Jody. His email is jody@dp-tuner.com. I will have him get in touch with you today. He would prefer to talk over the phone due to the nature of the issue. Email him your phone number and he'll be sure to get back to you.

Thanks

Diane

[toddyman88]

I dropped him a line and will look forward to his call.
Thanks for the super fast reply.