Originally Posted by Adam711
I was going to call my local store tomorrow and ask them the same question, but thought I would post it here as well. 1 month ago I purchased a new set of Good Year Wrangler Duratracs for my truck. I have purchased BF Goodrich All-Terrain KO atleast 4 times in the past, but the manager of the store recommended trying the Good Years. To say the least, I am dissatisfied with them. What's worse, they were $50-$60 more apiece than the BFGs. The issue lies in the fact that sidewall strength seems to be lacking. Lateral stability is poor at best. They produce a swaying or fishtailing feeling. Anyhow, I'm interested in what options I have, if any, for exchanging these barely-worn tires for the ones I originally wanted? Thanks for your input.
Thank you for the post and you support here on the boards
Our number one goal is our customers satisfaction. When ever you are not happy with a purchase we'll do everything we can to make it right.
Like Evil Eye mentioned, contact your store directly and they'll get you taken care of. I suggest speaking with the store manager directly.
On a side note, the DuraTrac is an excellent model and on HD trucks appears squirmy at first. This is mainly caused from a few things. First is the mold release agents that are in the tire. This oily substance takes about 500 miles to work it's way out of the tread. Second is the height of the tread blocks. The DuraTrac has an almost vertical tread block which can be a little squirmy at first but as the tire breaks in this feeling will go away. Lastly is the air pressure. Like many aggressive tires, even a slight change in air pressure can make all the difference.
I hope this information helps and if we can be of further assistance please give us a call at 1.888.459.4080.