I'm at a loss. I've pulled the actuating cable as far as it'll go with pliers (the handle was already snapped) and nothing. Also tried pulling up on the unlock mechanism and using the exterior handle or interior cable at the same time, still nothing.
I can reach the latch inside the door but can't "find" the right piece to pull, push or pry on. Does anyone know if the latch actuates from the top or the bottom? Also, the cable does not go directly to the latch, what is that intermediate piece and could that be where the problem is?