Compression Ignition Addict
Join Date: Sep 2007
Location: WAY north Texas
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanked 2 Times in 2 Posts
Feedback Score: 0 reviews
This REALLY REALLY bothers me. Knowing that there are issues with the v3 then making this statment
Third: For ALL DFA customers... we unfortunately cannot honor any warranty claims against the V3 or any parts that were sold by DFA. DFA as a company has been dissolved, and the new company being established (which has procured the inventory) was not involved in the original sale of these components.
You guys spent a buttload of coin on a DFA kit because of the good rep and the great warranty just to have the new owner tell you "sucks to be you!" But hey we will SELL you new parts to replace parts WE KNOW are bad and failing....
1) the pressure switch issue: Thanks to Jason (and James), we have successfully procured the knowledge, parts list, and assembly instructions to start creating replacement kits that address the pressure switch issue. This is DONE, and will be the FIRST ITEM offered for sale from the new company. Replacing JUST the pressure switch will not solve the problem... and even the kit just purchased from DFA to solve the problem (with the BLUE ground wire) will not solve the problem. (The problem itself has been insidious to figure out). This will be the FIRST ITEM that will be produced for the new company. If folks would like to place a quick informal "pre-order", please PM me so that I can get a count. This will get us our first jump on our first product. Pricing available as soon as I get it.
2) pump replacements: Again, thanks to Jason, we have successfully procured the knowledge, parts list, and assembly instructions to start creating pump replacement kits for those that need it. This is all but DONE, and will be the SECOND ITEM offered for sale (very closely following the pressure switch).
I am even more glad I chose to build my own kit now. I know all the parts and pieces in my system and should something fail I can source my own replacement or get it covered under their warranty (if any)
I know its all about money and no one wants to lose it, but you buy a company (or fizzle out an existing one) you should stand behind the product you bought (or company). This bothers me quite a bit. But hey in todays market, who gives a crap about the customer? Just talk to any cell phone/TV/SAT provider. We will bend over any existing customers and ram it home, but if you are a new customer you get the special treatment and they give you the world for 5 bucks.
This bothers me a bunch....
Just a basic 01 F350 CCLB SRW -Good from a far but far from good