Originally Posted by colo_dually
Any worker that does his job, and still feels he's worth more than his paycheck at the end of the week, what are you doing to get a better paycheck? If you answer is to lobby the Union for more money and benifits, you are walking down the wrong path.
Labor rates, and skilled technicians will be paid and trained and will over time reach a balance of where the free market thinks they should be. Without any inflation of the Unions, or the Government.
The Poll on this thread should be interesting to watch.
going in earlier and staying later busting my @ss to get as many in and out as humanly possible. thats what im doing to get a better pay check, leave all the bs work i hate doing for the other guys and take on engines and "hard" jobs. Sure lube techs can hit 60+ hrs doing brakes suspension and steering work, oil changes tranny flushes and all that crap i hate it. I hit 60-70 doing mostly warranty engine work i dont complain until they took a whole 2 hrs off of the 6.4 cab pulling time, what used to pay 6.1 now pays 4.3 unless the truck has never seen rustbelt conditions and has been in a heated garage in the winter, there is no way thats possible. no convincing me.
fastest i ever got a cab off of a dump truck was 4 and a half hours. thats 4.5 just for removal. now its 4.3 to remove and re-install
And we technicians just have to grin and bare it take it dry and say thanks at the end of the day. and customers are the greatest to deal with. they go bonkers if they are down a truck more than a week. I always offer my tools when they come in crying about a nuked 6.4 if they can do better and faster or know someone who can-take my box and all my tools obviously im not doing something right and shouldnt be here right? that usually shuts them up.
We wont ever be making the money that we deserve especially with customer satisfaction where a nice cash pay 6.4 radiator which turns into a 1200 dollar+ bill to the customer depending on labor rate of the dealership, takes a few phone calls and now it became warranty, lucky to break even on. theres more way more to it than just taking a fuel sample doing a fuel mist test and actual wrenching. Thats the fun less time consuming part, battling with warranty administrators, field service engineers, prior approval bs, and hot line is the part that nobody sees. thats the time consuming part. the part where we dont get paid so a 20hr engine job for example, if you think about it, you are lucky if you break even between all the BS and redtape. in my opinion FoMoCo should go through some very core shaking changes. Only way to gain customers and customer satisfaction is to get them in and out as fast as possible, how do you do that? Get rid of prior approval BS, and keep the techs happy. take care of whos doing the dirty work. last 2 dealerships i watched the service writer/manager get all the praise, and tips too. meanwhile the ones who stayed late to ensure that truck would be done by friday when it rolled in the door wednesday, didnt get squat. Most importantly the training they give us if you think about it is a joke. pretty much they train us how the systems work together and test us on it. 6.0 was the easiest training course i ever took. My performance exam led me to find low fuel pressure in 10 minutes i had the truck diagnosed. 6.4 was a little more hands on. didnt show us how to remove the cab or give us any time saving tips, that we all had to figure out on our own. Our real training is on the job. Not in a classroom. Send us out and have us collect a paycheck from FoMoCo and have us go for up to a month straight to have us R+R components and know the procedure like the back of our hands thats training.